Health and Wellness > Health Awareness & Advocacy

BLACK SUPERMARKET

CARREFOUR, Massy / CARREFOUR / 2018

Awards:

Gold Cannes Lions
CampaignCampaign(opens in a new tab)
Presentation Image
Case Film

Overview

Credits

Overview

Audience

In Europe, we are suffering an aberration. While doctors say that good nutrition is the best preventive healthcare, Europe regulates against products that would be better for the health of consumers, farmers, and future generations: organic Farmers’ varieties. We have decided to go outside the law to change it.?

BriefExplanation

BriefWithProjectedOutcomes

It is a campaign for public health, to change a European law regulating our food. No restrictions concerning healthcare or Pharma communications applied.

CampaignDescription

To change the Law, Carrefour decided to defy the law, and launched the BlackSupermarket.

Illegal BlackSupermarket installations were created in Carrefour’s stores nationally to sell illegal varieties of cereals, vegetables, and fruits. We asked people to join the cause by buying the illegal products in our stores and by signing our petition on Change.org to change the law. Print, outdoor, web films and our instore BlackSupermarket installations revealed the absurdity of the law, and turned our illegal producers into national heroes. Against the law, we signed a 5-year supply contract with them, and invited key opinion leaders to witness the signature.

Against powerful lobbies, we chose the illegal path to make sure we’d be heard by key opinion leaders, the public opinion, and politicians up to Brussels where decisions are made. It was the first time a retailer broke the law to make it change.

Execution

The campaign prelaunched on September 19th, with an exclusive « illegal dinner » with chef Christophe Saintagne inviting KOLs and journalists to discover these delicious illegal varieties. They witnessed the signature of the illegal 5-year supply contract with producers, and the donation of 1Million€ to our biodiversity fund for farmers’ seeds preservation. We launched our change.org petition during the event, so KOLs would be the first signatories and the first to share the petition. It allowed us to rally powerful ambassadors: journalists, chefs - usually critical of the retail industry - to fuel the conversation.

Then, on September 20th, our illegal BlackSupermarkets opened in our stores nationally, allowing everybody to support the cause. Our web film - starring our illegal producers - revealed and explained the issue to the general public. Our producers lent their voice on as many media outlets as we could, asking people to sign the petition.

Outcome

1- We hacked the conversation on the French National Food Forum and generated a national debate. The campaign benefitted from more than 200 news pieces, the majority from prominent opinion-shaping media (69% online, directly driving to our petition). Every eveningnews and major newspaper covered the campaign (France 2, M6, LCI, BFM, Libération, Marianne, Les Echos, Le Parisien…). Public figures joined our fight, even the worst critics of the retail industry - farmers’ syndicates, writers -  who called it « a historical moment for the retail industry » . The campaign generated more than 300M earned media impressions, 3,5M€ in earned media. It was impossible to miss the BlackSupermarket, nor to ignore the issue anymore.

2- The Public was baffled to discover this absurd law. They bought the illegal goods en masse (our maximum of 70 tons, because of scarce illegal supply) and signed our petition (+ 85000 signatures).

This public support enabled us to change the law. On April 19th 2018, the European Parliament ratified a regulation on organic agriculture containing a new section relaxing seeds regulation (Procedure 2014/0100(COD)). It will reauthorize sale and cultivation of farmers’ seeds, now recognized as essential to biodiversity and public health. It will apply from January 2021 (after 40 years of prohibition) but it can be expected that farmers will no longer be prosecuted in the meantime.

3- Finally, we significantly improved people’s opinion on Carrefour « the big retailer », with 8% increase in brand love following the campaign (from 65% to 73%).

Strategy

Changing a European law is an impossible mission when you’re up against the powerful agrochemical lobby. We could have chosen the legal way: submit a bill, work our way up the bureaucratie, and wait years to see it crushed by lobbies. But after 40 years of prohibition and dozens of draft laws had been rejected in the total indifference of the media, we chose the most unconventional, noisiest way, the illegal way.

To get maximum awareness, we launched the campaign during the French National Food Forum, a major government summit reuniting politicians and the food industry. We first targeted KOLs - chefs, philosophers, prominent journalists - to put farmers’ seeds on the public agenda. We then targeted the general public to create a plebiscite for the cause and bend the political agenda. Our strategy was simple, against lobbies working behind closed doors, we chose provocation before the eyes of all.

Synopsis

People have access to only 3% of existing cereals, vegetables, and fruits in Europe. The other 97% (two million « Farmers’ seeds» varieties) are illegal, because producers can only sell what is registered in the Official Catalogue of Authorized Species, defined by the agrochemical lobby. As a result, 90% of farmable varieties have already disappeared worldwide since the 20th century (FAO), farmers depend on hybrids, and consumers are deprived from a wide range of superior produces, richer in nutrients, taste, and better for the environment.

Carrefour has long fought for better food quality, producers’ rights and biodiversity, but few people know about it, as we suffer from our image as a large CAC40 company.

Brief: Use Carrefour's leadership power to fight for biodiversity and reveal Carrefour's commitment to food quality to everybody.

Objective: Achieve a real change in favor of biodiversity, that impacts Carrefour’s brand image in the long run.

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