Eneco is one of the biggest energy suppliers in the Netherlands and, according to independent research, one of the most sustainable. On top of that, the company has the ambition to make a difference in servicing its 1.2 million customers. All this comes to expression in the message 'Welcome to the new world', developing and marketing sustainable products and services.

Based on interviews, research and data, a broad team of specialists worked closely with people from Eneco to renew the highly outdated Eneco website & app. In doing so, they focused on service, sales and sustainability. The guiding principle was that visitors of the website experience and feel the new world through user experience, and not just through words.