The video shows Santa taking calls from New Zealand children however the Kiwi accent means many requests get lost in translation. A confused Santa is shown trying to fulfil a range of unusual gift requests from biscuitballs (basketballs) and puggy banks (piggy banks) to bug screen TVs (big screen TVs) and book of magic trucks (tricks). Santa's helpers - Air New Zealand's Cabin Crew - then come to the big man's aid providing some much - needed translation skills.