Cannes Lions
GREY , Tokyo / SKII / 2021
Overview
Entries
Credits
Background
Covid had serious implications on the prestige category in Japan, consumers in one of the largest beauty markets in the world had become conservative on their spends which reflected in SKII sales.
The over all mood of the country was somber, suicides were at an all time high amongst women.
The brand needed to address this challenge in the most human and responsible manner. Not be seen as one pushing itself but as a stakeholder of consumers' beauty care, as well as an enabler of category revival.
Most importantly, the brand needed to stay true to its purpose of #changedestiny, even in these unprecedented times.
The objective was to get the consumers engaged back with the category / the brand and inspire them to continue to believe in #changedestiny.
The success KPIs are : Search uplifts, New-users uplift
Strategy
The campaign was targeted at a National level reaching out all category consumers in the TG of females 18-64. On top, it had a disproportionate focus on the mega city of Tokyo, because the category / brand must win in Tokyo to be able to win Nationally.
Considering the wider appeal of Ikee san amongst Japanese, TV and Print were used to drive National level reach, Digital Video / Social was maximized for holistic storytelling and top tier Publisher Partnerships were maximized for contextual halo.
We deployed a classic pulsing approach to feed in the right kind of news to keep the momentum continuously on.
Execution
To build excitement around the film we started with custom content creation and promoting the same using partner social handles.
The launch happened two days into custom content going live on TV, YouTube & Twitter along with other social media platforms i.e Facebook , Instagram & LINE.
One day day road block were deployed across Twitter, Yahoo & Gunosy to drive impact and instant reach.
Print was deployed strategically , day after Ikee san qualified for Olympics while the campaign was live.
The activity was then sustained via YouTube for video views, Twitter for conversation and TV for reach.
Complimenting push media we also had pull media set up via including right set of keywords, Riakao Ikee x SkII planned for during the campaign
The campaign ran for a duration of 30 days reaching out to nearly 100% in Tokyo and 50% of national brand audience.
Outcome
The objective defined for this campaign was 'consideration' , we saw 39% growth in search volumes for the brand, which also has a causation to brand offtake.
10x search in eCOM sales gave an indication of consumers embracing the non pushy .
The social meter saw an increase in conversation 12x over any other previous campaign with 95% of the comments skewing towards positive feedback/statements.