Eurobest

Samsung Unfear

CHEIL WORLDWIDE, Madrid / SAMSUNG SPAIN / 2023

Presentation Image
Case Film
Supporting Content

Overview

Entries

Credits

Overview

Background

Situation: Globally, 70M people are on the autism spectrum (ASD). They suffer panic attacks or anxiety crises due to hyperacusis, a hearing sensitivity to specific noises, such as barks, sirens or construction works.

Brief: Actual noise cancellation technology blocks all noises for people with autism. But this also isolates them. Samsung needed a smart and universal solution to suppress the noises without limiting the lives of over 450K ASD Spaniards.

Objective: Use an existing Samsung technology: Galaxy Buds2 Pro earphones. Through this wearable device we create an A.I. app that suppresses certain noises and improves the quality of life of people with ASD. With Unfear, we transform actual Samsung devices into an effective and free tool that gives a new audio experience and interaction with the world to the autistic community.

Idea

Unfear is a smart noise cancellation app that protects people with ASD and hearing disorders. Using advanced AI, it recognizes and suppresses stressful noises in real time by continuously listening and pinpointing each sound before cross-referencing thousands of audios through its 5 functions:

OUTSIDE SOUND MODE automatically cancels ambient noises selected by the user through an educated algorithm with more than 2M sounds.

MOBILE CONTENT MODE equalizes the sound coming from the phone, to offer an adapted audio. It has 4 programs: Movies, Video games, Social networks and Music.

FOCUS MODE mutes ambient sound except for conversations. Only the user's voice reopens the microphones and interrupts the mode.

CALM MODE automatically plays a relaxing audio when the user is upset. This allows the user to calm down and return to normal.

Strategy

Data Gathering- Unfear works with Artificial Intelligence through Tensorflow, a crossover algorithm of audio libraries and machine learning educated with 2.1M audio files. The program analyzes the volume of external noises and activates protection at specific decibels, determined by the user starting at 55 dB.

Data interpretation- The app listens to every sound and compares it to those in the audio library to suppress or reduce the decibels to those that affect the user. The more the app is used by each user, the more it learns the better it determines the sounds.

Targeting- The app is made for more than 450k ASD people in Spain and their families in order for them to have a better life with no fear of regular noises and to be able to be in everyday environments at any time.

Execution

Unfear was built during 9 months by a multidisciplinary team of developers, engineers, doctors, therapists and the 10 most important ASD associations in Spain. During its research, production and testing, all of them provided feedback to improve the tool.

At the end of March, before launching the app on April 2, International Autism Awareness Day, we also obtained the scientific endorsement of the Spanish Society of Psychiatry and Mental Health.

100% of the app was designed hand in hand with people with ASD to make it accessible through pictograms and help all users understand its functions.

Unfear also has a mini-tutorial in the download platforms: Google Play and Galaxy Store, where we explain how easy, intuitive and functional the app is.

In the following months, Unfear is going to be translated to other languages in order to be used in other countries around the globe.

Outcome

To date, the results are positive. From +5,000 downloads with a user rating of 4.7/5, to testimonials from professionals in the medical sector and a scientific endorsement. In addition, more than 200 local and international media, both general and advertising industry, talked about Unfear, achieving 1M earned media.

This has helped to increase downloads and usage of the app, give visibility to the ASD community and reaffirm Samsung's commitment to help through technology. In addition, during the app's first months on the market, the brand donated 100 Galaxy Buds2 Pro to leading autism associations to promote its use and demonstrate its effectiveness.

Unfear continues the work done by Samsung in its Technology with Purpose (TCP) campaign. For more than a decade, the brand has worked on more than 30 projects investing more than 25 million euros to help and improve people's lives through technology and innovation.

Similar Campaigns

7 items

4 Cannes Lions Awards
Samsung Unfear

CHEIL WORLDWIDE, Madrid

Samsung Unfear

2023, SAMSUNG SPAIN

(opens in a new tab)