Shelter is the leading housing charity in the UK. At the beginning of 2021, Shelter’s services were more in demand than ever. Over the previous 18 months, homelessness had become a national housing emergency with over 180,000 households losing their homes.

With the majority of these newly homeless people sofa-surfing or moving to overcrowded, temporary accommodation, homelessness had morphed into an urgent but largely invisible crisis.

As a result, the housing emergency was failing to break into public consciousness, meaning Shelter wasn’t attracting the new supporters they needed to help fight this growing crisis. It was our task to make the invisible, visible, and build an army to help Shelter fight its cause.

All of which meant our campaign needed to:

- Reach new audiences beyond Shelter’s usual supporter base

- Turn an invisible crisis into a visible fight through collective action

- Increase support amongst general public

To hit our objectives, we needed a cultural ally that delivered salience and community. Football is Britain’s most popular sport with 18m loyal followers. But more importantly, football, like Shelter, reveres the idea of ‘home’.

Home end. Home team. Home fans. “Home” is everywhere in football.

Nothing symbolises “home” in football quite like a team’s home kit. So much so that kit culture is a huge part of today's game.

Players come and go, but the colours a team wears for home games is everlasting. Tottenham Hotspur first wore white in 1898. Since then, every player and fan to pass through the club has those white kits in common.

So for the Boxing Day fixtures, we launched a new annual event which asked the football community to give up their home kits, instead wearing an away one to show their support for those with no safe place to call home.

Our research showed that fans didn’t have homelessness on their radar. We also knew that Shelter's voice wasn’t loud enough to have the impact we needed. So our first job was to tap into the influence of prominent voices within the game to raise the alarm about the housing crisis.

Once the football community understood the scale of the problem, #NoHomeKit would put the solution in their hands. We’d release a campaign film alongside homelessness statistics tied to football vernacular, both of which would give the media messages to rally around.

The football news cycle moves at an unforgiving rate, so throughout this period we also needed to engineer stand out moments that would get attention.

The cumulative effect of this approach would be widespread support on Boxing Day: more clubs wearing #NoHomeKit and more fans following suit, changing their habits as a sign of support.

Before the campaign launched, we met with decision-makers across football to embed the cause in the sport. This meant that when #NoHomeKit did launch, football was ready to take action.

The news of the Premier League declining to support kickstarted a string of mainstream media moments and galvanised large sections of football. What followed was a very public debate on the scale of the housing crisis across all major news outlets, outspoken pundit Gary Neville adding his voice to the cause.

With fans now aware of the housing crisis, it was time to unleash the partnerships we’d been building all year. Across a 3-4 week period, clubs and celebrities lined up to tell fans how they could fight homelessness this Boxing Day.

All of which led up to Boxing Day, where the entire game came together to fight homelessness, from Premier League clubs right through to grass roots.

Around 260 clubs took part in #NoHomeKit, playing in front of 240k+ fans, with millions more watching from home.

Celebrity fans added to the 10,000s of people ditching their home kits for the occasion, at games and online.

Major brands like PUMA, talkSport and Mitre created one-off activations. And with 800+ pieces of coverage and 100k+ social mentions, we had a total reach of 1.4bn+.

All of which resulted in a 50% annual rise in the amount of positive conversation about Shelter, with consideration to support the cause rising 10%, when support for charities generally was falling.

Although fundraising was not our main objective, Shelter still saw a £500k+ uplift in donations during the campaign period.

But our best measure of success is the willingness of the football community to come together again next year to make fighting homelessness an annual event, preventing it from fading from public consciousness.