Eurobest

Shipped Fresh

ELECTROLUX, Stockholm / ELECTROLUX / 2021

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Overview

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OVERVIEW

Background

Electrolux's target audience is interested in living a more sustainable life, but often life itself gets in the way. As a result, many try to make small, everyday changes to lessen their carbon footprint.

Vintage/second-hand shopping is a growing trend. The global second-hand market will likely grow 15% to 20% annually. Second-hand apparel, footwear, and accessories represent $30 billion to $40 billion in value worldwide.

Our objective was to:

· Strengthen the consumer’s view of Electrolux as a player within sustainability and human centricity .

· Strengthen attributes ”sustainability” & ”premiumness”.

· Create and lead conversations which improves the way

we treat clothes .

Idea

Together with Sweden's largest online fashion reseller Sellpy, we set up the world's first washing service for second-hand clothing. A selection of 2000 garments sold on Sellpy.com was pre-washed in an Electrolux Perfect Care washing machine using 30% less water than a regular washer before being Shipped Fresh. In addition, each parcel contained updated washing instructions and highlights from Electrolux´s report "The truth about laundry."

With our e-commerce innovation, we lowered the barriers for all newbies to second-hand. And enhanced the shopping experience for more seasoned fashionistas. Making Electrolux garment care a crucial part of the sustainable fashion eco-system. Inspiring everyone to look fab in fresh old clothes and continuing the fight for sustainable fashion by prolonging the life of their bought garments.

Strategy

Electrolux target audience is very interested in clothes; 71% claim it's important to be well-dressed. They see vintage shopping as a possibility of combining their interest in style and fashion with sustainability. But find vintage and second-hand clothes unhygienic.

Our strategy focused on combining our target audience's interest in everyday sustainability and fashion with garment care, second-hand clothing and Vintage fashion. And see Electrolux as a sustainability enabler by solving their main barrier, making pre-owned clothes feel as good as new.

Execution

In close collaboration with Sellpy.com we installed five Electrolux PerfectCare washers and dryers in Sellpy´s warehouse. We then carefully selected and washed more than 2000 pieces of clothing during a 1-month campaign period.

We created a shop-in-shop solution on Sellpy.com that brought forth the initiative and Electrolux´s sustainability efforts and how the washing machines features can play a crucial part in lowering your climate impact.

Each garment was Shipped Fresh in a custom-made delivery bag that highlighted the partnership between Electrolux and Sellpy and sustainable shopping.

We bought ads on Social Media to create buzz and drive traffic to Sellpy.com. And we delved deeper on the subject of sustainability in relation to garment care on Electrolux.com.

The clothes in the collaboration were on sale in June of 2021.

Outcome

The collaboration was live on Sellpy.com for one month in the summer of 2021, during which we sold out 2000 washed garments. 88% of the customers visiting our shop-in-shop were new visitors to Sellpy, broadening the target audience.

· 2000 garments washed and sold. Selling out the collaboration.

· 88% were new visitors to Sellpy.se/electrolux during the campaign period.

“The collaboration with Electrolux has created added value for our customers and helped us convey the importance of buying more second-hand and extending the life of their garments. We are exploring the possibilities of whether this innovation can be part of our permanent offer.” – Gustav Wessman, Chief Commercial Officer Sellpy

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