Spikes Asia

The Right Choice

DENTSU INC., Osaka / SEIBAN LTD. / 2024

Film
Original Content
Supporting Images

Overview

Entries

Credits

Overview

Background

Seiban Ltd. is a manufacturer specializing in randoseru founded 105 years ago that has the No.1 market share in Japan. Our mission is to create products for the growth of children.

For a long time, there were only two types of randoseru: black ones for boys and red ones for girls; but over the past 25 years or so, a wide variety of colors and designs have been released. However, instead of expanding children's choices, parents are in fact more inclined to make choices based on social expectations, norms, and vanity, and only 23% of families in 2022 let children choose their own randoseru. This current situation is a microcosm of the parent-child relationship in Japan, where children’s ability to make independent choices is hindered out of the need to gauge how their parents feel.

Idea

We reconceived the process of choosing one’s own randoseru to something more; the first opportunity for children to develop self-expression, a sense of responsibility, and independence. To emphasize that the children should play the main role in this process, we produced a short documentary film to capture the reality surrounding this process for seven actual families.

In the film, we sounded the alarm by exposing how children are missing their opportunity to express their own preferences and individuality due to parents consciously or unconsciously imposing social expectations and norms on their children, and showing how sensitive children are to these expectations.

The brand messaging, “If you like it, it's the right choice,” was conveyed to let children know that allowing them to make their own choices leads to joy and growth.

Strategy

We raised the issue by posting the film online in February, when all information is released by randoseru manufacturers for students entering elementary school the following year. After creating a positive discussion on social media, PR activities were jump-started three weeks later to accelerate the generation of buzz. We called for a child-centered randoseru selection.

Along with the film, we released an intuitive, easily understood catalog for children as well as a try-on app, and these have created an environment where children can enjoy choosing their own randoseru.

◆Catalogs for children: produced pages and posters that are more intuitive, easier to understand, and less wordy than those for adults.

◆Try-on app “Seotchaou!”: You can try on more than 100 options using images without going to stores. We designed separate buttons for “Kid's favorite” and “Parent's favorite” making it easier for children to express their preferences.

Execution

Parents monitored in a separate room as their children selected a randoseru by themselves among various colors. Parents gave their predictions and expectations about which randoseru they might choose, and the children in fact chose a randoseru in line with what the parents mentioned.

Here, however, the parents were informed that the children had actually chosen the “randoseru that the parents would have wanted them to choose” rather than the randoseru that they really wanted, and the children gave their reasons for choosing those randoseru.

After we announced, “This time, please choose the randoseru that you really want to use," the children, freed from their parents’ expectations, grew energetic and started choosing freely. Seeing their children like this, the parents were deeply moved approving whatever choices they made. Finally, we appealed to customers with the brand messaging: “If you like it, it's the right choice.”

Outcome

The film became a major topic of conversation immediately following its release. Hundreds of positive comments flooded YouTube, over 4 million X (Twitter) users viewed it, and it received 500K likes on TikTok. It sparked positive discussion and generated a PR effect worth more than 600 million yen in advertising expenses.

Thereafter, we received an offer from the Children and Families Agency, a government agency that protects the welfare and rights of children, wishing to make secondary use of the film, stating, “It was completely consistent with our philosophy of listening to and respecting the opinions of children,” and we gladly accepted. This film is currently being screened many times at childcare support events across Japan.