Industry Craft > Integrated

IT CAN WAIT

BBDO , New York / AT&T / 2016

Awards:

Shortlisted Cannes Lions
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Case Film

Overview

Credits

Overview

CampaignDescription

Many brands and governmental bodies design awareness ads to help reduce the number of deaths and crashes from distracted driving. Their creative approach is usually the same: they start with the car and then make it crash. While visually interesting, that approach generally lacks the human element that is needed to truly drive culture through creative ideas.

For the films to be more engaging and personally relevant, we knew that we needed to establish real emotional connections with our audiences. To accomplish that, we developed strong stories that anyone could relate to. Each creative execution for It Can Wait developed a narrative that brought the audience into the lives of the characters. Once that connection was established, we dramatized how one split second and one tiny glance could have a lifetime of consequences.

Execution

We launched the campaign with a long-form film, “Close to Home.” It starts out quietly, depicting people going about their day. All is normal and uneventful until a mother, who is driving with her child in the back seat, quickly checks a social media post on her phone. The fleeting distraction leads to devastating consequences — a fatal car crash that left viewers aghast.

Next, we partnered with the mobile app Wattpad and its top influencer, Anna Todd, to create a branded story. Anna wrote a serialized narrative that created a strong emotional bond between readers and the main character over the course of nine chapters, culminating in the character’s death in a crash caused by distracted driving.

And, finally, we created an immersive VR experience that put people in the driver’s seat, to experience firsthand how dangerous distracted driving can be.

Outcome

- The campaign generated over 6 billion impressions.

- Analysis of data from the Texas Department of Transportation showed that the campaign reduced smartphone-related distracted driving crashes by 9.5%, likely saving thousands of lives across the United States.

- The long-form film “Close to Home” was viewed over 25 million times across all channels, and 77% of online viewers completed the entire film.

- The branded story on Wattpad, “Weeping Willow,” was read by over 200,000 people and generated 6 million social media impressions. The average user spent over 27 minutes with the branded story, an eternity in the mobile space, and 67% of readers shared the story with their friends.

- 15,128 people directly engaged with the VR experience, via 175 events that ran for 323 days throughout 2015. Over 744,981 people attended the events and watched on via film screens projecting the live VR experience.

Relevancy

AT&T’s 2015 It Can Wait took bold risks with a long-form film, pushed the boundaries of what’s possible with mobile branded content, and delivered a VR experience at scale by engaging over 15,000 participants via 175 events across the United States. The campaign was highly successful, generating over 6 billion impressions. And, more important, it saved lives.

Strategy

We knew our audience would not be receptive to messages calling for restraint and behavioral change that would be delivered in a direct, finger-pointing way. So, we developed narratives that would deliver a simple but powerful provocation: in one second, entire lives can be wiped out or changed forever.

We leveraged two core strategies in our executions:

-We depicted car crashes via shocking, unexpected moments that grabbed the audience’s attention and left a lasting, haunting impression.

-We created fictional characters to deliver the campaign message. Those characters helped us build an emotional connection with the audience and became an authentic voice to deliver AT&T’s message.

Synopsis

Distracted driving now causes 25% of automobile crashes, and is involved in over 200,000 accidents each year, often causing injuries or death. Distracted driving causes more accidents than drunk driving.

90 percent of people agree that distracted driving is dangerous, but 70 percent of people still use their smartphones while behind the wheel. People believe that the danger only applies to teenagers and inexperienced drivers and that a glance at a push notification or a quick scroll through a newsfeed is OK because it’s a fast, passive behavior. We needed to create a breakthrough campaign that would wake people up and show them that all distracted drivers are at risk of death, regardless of age, driving skill or distracted smartphone behavior.

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