Cannes Lions

Desktop Escape

McCANN LONDON, London / KAYAK / 2018

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Overview

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Credits

Overview

Description

On average workers spend 7 hours a day in front of a computer, where their only escape is wallpaper imagery on their desktop. Kayak’s smart wallpaper tool turned this existing behavior into a new retail space with unparalleled dwell time; by displaying wallpapers with the cheapest flights to each destination from your nearest airport, using real-time data.

The instantly bookable escapes put Kayak’s service before a captive audience for over a million hours and directly linked travel inspiration to purchase. Transforming an untapped medium that has been staring us all in the face for decades.

By creating the first smart desktop wallpaper tool, Kayak implemented the first update in wallpapers. ‘Desktop Escape’ combined media, inspiration and retail in a new integrated and unobtrusive brand platform. This space could host the seamless straightforward path to purchase from being inspired to purchasing flights in a single touchpoint with a single click.

Execution

We developed the tool from user journey to the current version that is now installed on thousands of Windows and Mac desktops. The aim was to make the experience as seamless and hassle free as using the Kayak website to book your flights. We distilled the user journey into a three-step process – download from Kayak’s landing page, select nearest airport, and how often the wallpapers change. Automated from there on using real-time data and GPS, meaning a fed-up worker could see a picture of Sao Paulo and instantly book an escape in the desktop.

Kayak, with their seamless innovation, were able to turn changing your wallpaper into one download for an unlimited flow of beautiful images. Open source images, carefully selected to cover both popular destinations and lesser known to inspire travel further afield. Kayak’s engine elegantly sat on the desktop always inspiring, constantly offering the possibility of booking.

Outcome

The campaign achieved far greater results than our media budget would have allowed in traditional media, with over 71 million impressions and $10 million in earned media. That’s just PR, and without including the one million hours and counting in dwell time we have earned in front of users who have downloaded the smart Kayak tool to their desktops.

With innovation so integral to Kayak, they were the most fitting brand, and the first travel brand to take on this new medium and turn it into an inspirational retail space, creating a host of ‘firsts’. The first desktop booking engine. The first desktop with real-time data drawn from all around the world.

‘Seamless path to purchase’ – Contagious

‘Wanderlust from the cubicle’ – Business Insider

‘Desktop booking still dominates’ – PhocusWire

‘We hope this isn't an April Fools' Day joke, because it's kind of genius.’ - Conde Nast

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