Cannes Lions

INTERMARCHÉ

MARCEL, Paris / INTERMARCHE / 2014

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Overview

Description

Each year, we throw away over 300 million tons of fruits and vegetables worldwide. Why? Mainly because of their aspect (57%).

As the European Union made 2014 the European year against food waste, Intermarché the 3rd largest supermarkets chain in France, decided to try and change their customers perceptions to encourage better behaviours towards the non-calibrated fruits and vegetables.

How? By showing them that though they might by ugly looking, they are as good as any others.

Intermarché launched “ The inglorious fruits and vegetables”, a campaign to rehabilitate the imperfect fruits and vegetables by celebrating the beauty of the ridiculous potato, the hideous orange or the failed lemon. The idea was to show people that, though they might by ugly looking, there are as good as any others, but 30% cheaper. Therefore, buying them is not only good for their wallets but for the entire planet.

To make sure journalists and influencers talked about this unique new offer, Intermarché sent each one of them a personalized “gourmet” basket of inglorious fruits and vegetables including a special tote bag, recipes for inglorious fruits and vegetables soups and juices and everything about the global campaign. Once in store, journalists and influencers could even try these famous ugly fruit juices and ugly vegetable soups.

With massive PR fallout in French media, Intermarché once again demonstrates its company motto "United against expensive life" and opens the road for other supermarket chains

Execution

Intermarché made every effort to celebrate these “inglorious fruits and vegetables” the way they deserve to be celebrated. They got their own print and film campaign, their own local poster and radio campaign, their own in-store branding, their own aisle in store, their own labelling, and their own spots on the sale receipt. Finally, for people to realize that they were just as good as the others, Intermarché designed and distributed inglorious vegetables soups and inglorious fruit juices in stores.

Outcome

Our new kind of fruits & vegetables were an immediate success. Intermarché sold 1.2 tons average per store during the first 2 days and many of them had been sold out before the planned replenishment. The in-store traffic increased by 24% overall and the entire fruits and vegetables section benefited from the campaign as the sales grew by 10%. With over 20 print articles, 75 web articles, 3 300 tweets, 3 600 re-tweets, and mentions on national television, the campaign reached over 13 million people in France! This campaign accelerated the change within Intermarché as the offer is to be implemented nationally, and amongst competition, as Intermarché’s two main competitors are now thinking about launching a similar offer.

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