Brasília is the capital of Brazil. It is a city created 60 years ago to be the base of Congress.

That's why almost no congressman lives there. Thus, weekly, 600 politicians go and return

from their hometowns to the capital city. That means almost 5 thousand trips a week. That's

U$ 15 million a year. Approximately 25 million miles accrued in mileage programs. Except for

the fact that, if the ticket was bought with public money, the miles belong to the people.

However, they are not for anyone; only those who really need to fly but cannot afford to.

People without financial means and with real the need and urgency to have surgery or

treatments, to participate in sports competitions or to present scientific theses or join

universities. All proven by a board of lawyers at Reclame Aqui.

Every week, almost 600 congressmen fly from their cities to the Brazilian capital. Almost 5,000

trips per month. 15 million dollars a year. About 25 million miles accumulated. But if the

tickets were paid with the public money, the miles belong to the people. But not for anyone.

Only for those who have real need to travel and can’t afford it. People in need for health

travels, culture, sport and education. To make the politicians give back their miles, we went

after them. First, at the national congress. Then putting pressure on social networks. And even

being supported by deputies who took the project inside the national congress presenting as

agenda, among other subjects also important for the development of the country. On a

website, politicians could register their miles and make them available to Brazilians who were

approved by Reclame Aqui lawyers.

Brasília is the capital of Brazil. It is a city created 60 years ago to be the base of Congress. That's why almost no congressman lives there. Thus, weekly, 600 politicians go and return from their hometowns to the capital city. That means almost 5 thousand trips a week. That's U$ 15 million a year. Approximately 25 million miles accrued in mileage programs. Except for the fact that, if the ticket was bought with public money, the miles belong to the people. However, they are not for anyone; only those who really need to fly but cannot afford to. People without financial means and with real the need and urgency to have surgery or treatments, to participate in sports competitions or to present scientific theses or join universities. All proven by a board of lawyers at Reclame Aqui. To recover the miles for the people, we went after the politicians in Congress. Next, we used the immense online engagement base of Reclame Aqui to put pressure on them. And it worked.

After accessing the expenses in tickets of each of the almost 600

congresspeople, we arrived at the absurd sum of USD 15,000,000.00 per year in tickets. About

25 million miles. Then we went after them to ask for the return of the miles that had been paid

for with public money. At the door of the national congress, we recorded a video where some

of them pledged to return the miles and some did not. Then we used Reclame Aqui's

engagement on social networks to pressure politicians. And the people joined. Thousands of

messages asking for the miles back were sent to politicians; profiles. For the congressmen to return the miles, it was simple: just go to the campaign website, register your miles and make

them available for one of the cases approved by the lawyers at Reclame Aqui. More than 20

flights were carried out in two months, allowing treatments, sports competitions inside and

outside the country and the presentation of a scientific thesis. More importantly, it spawned

millions in spontaneous media, awakening the population to something that no one had ever

realized. Who kept the miles generated by the

Over USD 138 million in spontaneous media, 260 MM people reached online, TV and radio. In

addition to thousands of Tweets, Facebook posts and Instagram, the political class gave in to

"Miles for the People" and began to return the miles that belonged to the people. More than

20 flights were made viable in just two months of campaigning. The subject awakened the

whole country and was the main agenda of the television, internet, radio, newspapers and

magazines. Even Linkedin's No. 1 influencer in Brazil, who is the host of Brazil's leading

economic political newspaper, published the project spontaneously. Two Federal

Congresspeople took the project to be debated within congress. And finally, a third Federal

Congressman created the bill that returns to the population the miles generated on flights paid

for with public money.