Spikes Asia

Samsung Galaxy S10 Unpacked online experience

EDELMAN, Korea / SAMSUNG / 2019

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Overview

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Overview

Background

The Galaxy S10 was launched in time for the Samsung Galaxy brand’s 10th anniversary. Following months of rumors, leaks and speculation from the media, Samsung faced a unique challenge of having to reveal its new product in the most effective and powerful way to media worldwide. To support these efforts, we worked to build a controlled narrative and deliver information about the new phones simultaneously to all media around world. One of the other goals of this campaign was to craft the visual identity of the devices in media coverage to create a unified look and feel across the board, whilst highlighting some of the most innovative features behind the device.

Idea

As explaining and contextualizing the significance of the Galaxy S10 was our primary goal, we produced a mixture of multimedia assets to highlight the technological innovations behind the S10 by way of what we dubbed an Interactive Press Release. The design and execution of the microsite focused on illustrating and translating complex engineering concepts, and we weaved these vignettes into an overarching innovation narrative to further emphasize Samsung’s long-term commitment to pushing the mobile industry forward. Making the concrete user benefits of the new device relevant to consumers was another challenge we faced in the design process of the microsite. Since the Galaxy S10 lineup offered many first-of-its-kind features, including a 5G device, we settled on a visual strategy to explain the device’s core functionalities. Through a combination of lifestyle images, GIFs, and motion graphics, we created a comprehensive and in-depth overview of the Galaxy S10’s performance in everyday settings.

Strategy

The Galaxy S10 line presented a unique challenge for developing a communication strategy. Not only did we have to sell the idea of a new flagship device, we had to ensure our audience understood how the products differed from each other. Using the Samsung Mobile Press platform, we created a landing page dedicated to the line and developed unique assets that highlighted exactly how the phones worked. The URL to this site was shared with media through the product's main press release. Assets for the new devices were designed for both tech and lifestyle media to include in their stories about the device. The site went live on the same day as the Unpacked event.

Execution

We launched an interactive microsite for our global audience – both journalists and consumers, aimed at building anticipation and allowing them to get the most accurate pre-release depiction of Samsung’s newest smartphone lineup. Elaborate and thorough planning began three months ahead of the event, during which means to ensure the site’s performance as a hub for distributing appropriate resources/visual assets were discussed. Because the site tends to reach hundreds of thousands of pageviews during the Unpacked event, it also had to be designed in a way to provide intuitive access to materials and accommodate all visitors from around the globe.

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