Cannes Lions

Souvenirs From Travel

LEO BURNETT , Taipei / CHINA AIRLINES / 2020

Case Film
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Overview

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Overview

Background

Every year, China Airlines is running a campaign just before the start of summer vacation to boost sales for the holiday season.

This year, our client wanted to focus on younger audiences. Therefore, we did some research and social listening, which led us to understand that young people favored to travel and spend money on experiences.

Idea

To young people, travel meant something more than making friends jealous with gorgeous pics on IG, crossing off many places from a wish list, or buying little key chains and other clutter we bring from far-away places. We found that travel meant the experience that leaves a mark on life, by changing the way we think, look, and feel, or even to change our whole life. On that note, this is what our younger generation is pursuing: a rich intercultural experience that can impact their lives.

Based on this insight, we created different scenarios of travel “souvenirs” and their significances left in our life. We tested the scenarios internally, with friends and our clients, then chose the ones resonating with young Taiwanese the most. We want to inspire people to discover the new experience when they travel.

Strategy

Our target audience are young people aged 25 to 35 that love to travel. For them travel is to seek new cultural experiences and regain energy before returning back to their daily lives. They are more fascinated by unpredictable events or experiences as they travel, because that means the opportunity to have new excitements, new possibilities, or new life adventures.

Based on this insight, we created different scenarios of travel “souvenirs” and their significances left in our life. We tested the scenarios internally, with friends and our clients, then chose the ones resonating with young Taiwanese the most. We want to inspire people to discover the new experience when they travel. That’s why we ended the clip with: "You never know what travel will bring to your life." It’s this ocean of possibilities that attracts young people to travel.

Execution

We launched the online film "Souvenirs From Travel" on June 14th. China Airlines also had even invited 60 pregnant women to attend the premiere event, on the condition that they became pregnant “on their overseas holidays.”

The press release also referred to their fetuses as “souvenirs” they obtained while abroad and held a contest to award one of the women with airfare (for three) back to the place of conception.

At the same time, China Airlines ran a sale promotion with special fares to destinations around the world.

Outcome

Once the film was launched, our organic views soared quickly. The initiative has charmed viewers worldwide, with its centerpiece video notching 10 million global views and more than 50,000 likes, 10,000 shares, and over 4,000 comments in just two weeks. Over 258 media coverage were reported in just a month. Earned media was over $ 2.3 million USD.

The campaign widely discussed in social forums inspiring young people to share their stories on all the souvenirs they got from travelling.

The campaign had a significant impact on business and online sales increased by 213% compared to previous year within one month. (China Airlines internal data)

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2023, CHINA AIRLINES

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