Cannes Lions

TRACK MY MACCA'S

DDB, Sydney / MCDONALD'S / 2013

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Overview

Description

The challenge:

For over a decade McDonald's have tried to change people's negative perceptions of their food. The traditional channels haven't worked: 50% of Australians don't trust their ingredients. How could we change attitudes and bring some magic back to the restaurant experience?

The idea:

TrackMyMacca's is an augmented reality mobile app, that for the first time ever, lets customers track where the ingredients in the food they just bought came from.

The execution:

TrackMyMacca’s uses the iPhone's GPS to find out which restaurant you're in.

Image recognition software triggered by McDonald's packaging (188 million pieces were changed) calculates what you're about to eat. By combining this with the date and time, the App accesses McDonald's comprehensive supply chain in real-time to find out the story of the exact product sat in front of you.

3D augmented reality then turns restaurant tables into stages, letting users pick an ingredient and find out all about it. Customers can then share their experience via Facebook and encourage their friends to try the App themselves.

The results:

In the first month relying on owned media alone:

• The App was downloaded 45,883 times (that's once per minute!).

• Over 51,327 people viewed our demo video and engagement was strong with 62,219 views on the core messaging screens.

• Close to 25% of users experienced the full journey through the 3D augmented world, finally 'meeting' one of the farmers who supply ingredients in the product they just tracked.

• TrackMyMacca’s received 660m impressions worth of Global PR coverage on launch

Execution

The execution:

TrackMyMacca’s uses the iPhone's GPS to find out which restaurant you're in.

Image recognition software triggered by McDonald's packaging (188 million pieces were changed) calculates what you're about to eat. By combining this with the date and time, the App accesses McDonald's comprehensive supply chain in real-time to find out the story of the exact product sat in front of you.

3D augmented reality then turns restaurant tables into stages, letting users pick an ingredient and find out all about it. Customers can then share their experience via Facebook and encourage their friends to try the App themselves.

Outcome

The results:

In the first month relying on owned media alone:

• The App was downloaded 45,883 times (that's once per minute!).

• Over 51,327 people viewed our demo video and engagement was strong with 62,219 views on the core messaging screens.

• Close to 25% of users experienced the full journey through the 3D augmented world, finally 'meeting' one of the farmers who supply ingredients in the product they just tracked.

• TrackMyMacca’s received 660m impressions worth of Global PR coverage on launch

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