Spikes Asia

Wi-Fries

VML, Jakarta / MCDONALD'S / 2024

Awards:

2 Shortlisted Spikes Asia
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Case Film
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Overview

Entries

Credits

OVERVIEW

Background

Indonesian youngsters can’t live without the internet. They rely on it for working, gaming, creating content, and staying connected. The bad news is internet speed in Indonesia is notoriously slow, leaving them incredibly frustrated. While this was a problem for most, this was an opportunity for McDonald’s to take a bad situation and use it to their advantage.

And that’s what inspired the invention of Wi-Fries! A unique speed test built into the McDonald’s app, that rewards people who have bad Wi-Fi with French Fries. Thanks to Wi-Fries, Indonesian youngsters embraced their slow Wi-Fi at home, and were reminded that McDonald’s is the go-to hotspot for the best fast food AND the fastest Wi-Fi.

Idea

It's no secret that the internet is notoriously slow in Indonesia – ranking third lowest in Asia and 126 globally – which is bad news for Indonesia's younger generation who are always online and glued to their screens at home.

The good news is, McDonald's serves the best fast food AND the fastest Wi-Fi at their restaurants. All these youngsters needed was a reminder, in the most unexpected way possible.

That's when we decided to turn a problem into a solution by creating McDonald's Wi-Fries, a unique speed test built into the McDonald’s app that rewards people experiencing slow Wi-Fi with French Fries.

Strategy

Indonesia’s Gen-Z are at a pivotal moment in their lives where many are completing their studies and entering the workforce, with the internet becoming a crucial center which they rely on not only for socializing and entertainment, but also to get ahead in their work and studies.

Slow internet means you get left behind in every aspect of life.

Thankfully, Mcdonald’s has 2 things they love: Fast Wi-Fi and tasty French Fries. But they only know about the Fries. So this was our opportunity to get them hyped and take full advantage of our Wi-Fi with an incentive we knew they would really appreciate!

Execution

That's when McDonald's introduced Wi-Fries, a one-of-a-kind speed test built into the McDonald's app that rewards people experiencing slow Wi-Fi with French Fries. The slower the Wi-Fi, the bigger the reward. The campaign for Wi-Fries kicked off on 1st February 2023, spreading the word through Mcdonald's official website, social media channels, as well as their dedicated app which has over 6 million active users.

Outcome

In just one month, the McDonald's Wi-Fries campaign reached an astonishing 6.8 million app users, garnering a 60% increase in overall app traffic with 45% of vouchers claimed, and successfully reminding Indonesia's youngsters where the hotspot for fast food and fast Wi-Fi truly is.

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