www.yves-rocher.fr, www.yvesrocherusa.com, www.yves-rocher.de are part of the e-commerce multinational platform developed by Yves Rocher, as a new, efficient and unique distribution channel. Its main objectives are: Enhance the Yves Rocher client's experience on the web. Develop a new business channel. Prepare Yves Rocher for a full CRM solution. The site allows the internet user not only to benefit from beauty tips and personal diagnosis but also to shop directly the suggested products online. Direct mail clients can also fill in their form on the e-commerce platform, enabling a full, unique and multicanal shopping experience.