PR > Sectors & Services

GUINNESS RALLY

TAYLOR, New York / DIAGEO / 2009

Awards:

Shortlisted Cannes Lions
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Overview

Credits

Overview

BriefExplanation

In 2008, we were challenged with helping Guinness solidify its market position and enhance sales in an increasingly competitive market. Our PR agency developed a marketing communications program to positively impact occasionality among consumers leading up to St Patrick’s Day - a national movement to make St. Patrick’s Day an official holiday. Public Relations led an integrated marketing approach to rally support amongst consumers, media and key distributor partners through national and localized programming. This experiential and through the line campaign enlightened consumers on Irish heritage through the Guinness experience and enabled the brand to take ownership of the season.

ClientBriefOrObjective

Maintain depletions from January-March 2008 versus that period in 2007.

Increase brand awareness (278MM earned media impressions in February-March 2007 to 300MM in 2008) and outpace coverage of competitors.Communicate the brand’s authenticity and alignment with the St. Patrick’s Day season.The PR Knowledge Center conducted a landscape analysis to gauge consumer and competitive trends.

Primary research of adults aged 21 and over revealed that most consumers (57%) believed “everyone is Irish on St. Patrick’s Day” and 40% planned to celebrate during the weekend and holiday itself.

Secondary and qualitative research of the target consumer (metro/urban Males aged 25-34) revealed that Guinness is considered mainly for special occasions but other brands are associated with the holiday. The target was to implement:• Community and Connectivity• Authenticity• Experiences

Execution

We led all-agency sessions developing a through-the-line marketing program containing multiple consumer touch points. PR became the primary program driver supplemented by television spots, digital media, www.Proposition317.com and point-of-sale materials.

Our PR agency launched a national tour with Guinness Master Brewer Fergal Murray, engaging consumers, media and key distributor partners/retailers. Murray spoke to consumers’ desire for authenticity as he is directly ingrained in product development. The theme was “Pour the Perfect Pint”. Experiential on-premise events were coordinated in priority markets wherein consumers and bartenders learned to pour a perfect pint of Guinness with Murray. Proposition 3-17 teams also collected consumers’ signatures. After Murray presented Congress with signed petitions, the program culminated with a media event and public rally at Manhattan’s Herald Square. Celebrity spokesperson Carson Daly led the rally, selected for his Irish roots, brand affinity and appeal to the target audience. The result was a groundswell of media and consumer support and a significant spike in online petition signatures.

Outcome

We had an estimated 7.4% increase in volume sales from January-March 2008 versus previous year; growth rate higher than that of January-March 2007 (4.0%) and the highest of all quarter’s year on yearMore than 50 interviews for Murray including: CBS Saturday Early Show, FOX Business Happy Hour and CNNMore than 35 interviews for Daly including: Late Night with Conan O’Brien, InTouch Weekly, Adam Carolla and NY Daily NewsMore than 2,419 placements including US News & World Report, USA Today, AP; increase of 2,179 (primarily due to popular ANR) from the previous year More than 330 million media impressions; 16% increase from 2007.Coverage in all 15 top Guinness markets, and 18 of the top 20 DMA marketsOutpaced competitive media coverage nearly 6:1 during February-March timeframeMore than 352,000 petitioned signatures post February 14 launchCPM

Strategy

The St. Patrick’s Day timeframe (February – March) accounts for nearly 25% of Guinness’ annual volume, with the holiday providing the largest sales spike. 2008’s goal was to maintain the season’s volume despite anticipated challenges and to own the season with two inherent advantages over competitors: a natural link to St. Patrick’s Day for consumers/media, and its authentic Irish heritage.Our research found that adults aged 21-34 wanted more holidays, as 39% would sign a petition to Congress to make St. Patrick’s Day a nationally-recognized Federal holiday. This insight, combined with secondary research revealed that: 1) American’s envy the number of European bank holidays.

2) President’s Day to Memorial Day is the longest period without a Federal holiday in the U.S, led to Proposition 3-17: Make St. Patrick’s Day an Official Holiday; the name a tribute to March 17. Our program would engage adult consumers in a national movement they could collectively embrace, thereby strengthening the brand’s association with the holiday and keeping Guinness top of mind throughout selling season.

TheSituation

The single biggest sales day for Guinness beer is March 17- St. Patrick’s Day. In 2008, the holiday fell on a Monday, which posed a serious challenge for the brand. On a weekday that consumers are less likely to consume alcoholic beverages, forecasts projected a decrease in sales for Guinness and the entire adult beverage industry. We sought to turn this “challenge” into an “opportunity” while sales on Monday, March 17 might be down. Could this be an opportunity to turn a one-day celebration into a five-day celebration by making the holiday relevant with consumers from Wednesday through Monday?

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