Direct > Digital & Social

HAPPY BIRTHDAY FROM EARTH

PRIME WEBER SHANDWICK, Stockholm / HUSQVARNA / 2023

Awards:

Shortlisted Cannes Lions
CampaignCampaign(opens in a new tab)
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Overview

Credits

Overview

Why is this work relevant for Direct?

This activation leveraged a real-time event to create a completely new way of direct communication with consumers – a software update that gave their lawn mowers the ability to sing. The activation was designed to trigger a direct response and user engagement by tapping into the gripping story of the 10th anniversary of Mars Curiosity Rover also known as “the loneliest robot in the universe”. The activation captured the attention of existing customers, media and online communities across the globe. All thanks to a truly innovative software update that gave 100,000 robotic lawn mowers a voice to sing Happy Birthday.

Background

Husqvarna, a premium brand in the lawn mower industry, faced the challenge of low brand awareness. To overcome this, we needed to activate people's emotions and imagination in a way that set Husqvarna apart from their competitors. In addition, we needed to demonstrate how advanced their robotic lawn mowers are, to justify the higher price tag.

Objectives:

- Raise awareness of Husqvarna’s robotics division.

- Connect the Husqvarna brand with a new online audience, mainly a tech audience.

- Generate coverage in tech and lifestyle media.

- Increase brand associations with engineering and advanced technology.

Describe the creative idea

We looked for an existing story, where Husqvarna's products could play a part. We found that story on Mars.

In 2012, NASA landed the Curiosity Rover on Mars. A year later they did something that captured the world's attention: NASA programmed Curiosity to sing Happy Birthday... to itself. The internet went nuts. And since Curiosity has limited power, engineers only let that happen once. In 2022, after nine lonely birthdays, the Curiosity Rover would turn ten.

This is where Husqvarna saw a great opportunity to tap into a real-time event and place their products into popular culture. By developing a software update we gave Husqvarna's robotic lawnmower something unique; empathy. Empathy to sing Happy Birthday to their lonely robot friend on Mars. The solution gave the robotic lawnmowers a voice and enabled users to participate in a truly global event - a choir of 100,000 robotic lawnmowers.

Describe the strategy

Target audience studies show that Husqvarna’s audience relies on people and communities they trust for recommendations on products. For example, their neighbour or friend becomes the most trusted person when recommending a mower.

Studies also show that the more human-like robots become, the more advanced they are perceived. So, our challenge was to get Husqvarna’s robots into a context where people would see them in a new emotional light. That’s why we created an activation that taps into a wildly popular cultural phenomenon, the love of Mars Curiosity Rover – the loneliest robot in the universe.

The strategy was to create a mobile innovation that:

- Gives a sense of improved product experience not just providing utility in the app but also something fun and emotional.

- Gets owners to talk about their mowers with their friends, family and neighbours.

- Acts as demonstration of how advanced Husqvarna’s robots are.

Describe the execution

Two weeks before Curiosity’s birthday we initiated the PR outreach to targeted media, announcing the new software update. This was accompanied by a launch video that was widely spread in social media.

All Husqvarna robotic lawn mowers are set up and controlled via the same mobile app, Husqvarna Automower Connect which is available on all mobile platforms. The software update was released as a new feature in the app, where owners had the ability to opt-in to the global choir.

News of the update was spread via earned and social media. A Hero Film was posted on YouTube, Facebook and Instagram. The film received 4.5 Million views on YouTube and a total of 8.2 Million views across all platforms combined, global media coverage and trended on Reddit. The campaign also consisted of hundreds of user-generated content where people filmed their lawn mowers as they sang Happy Birthday to Curiosity.

List the results

The campaign was a huge success, surpassing all expectations. It generated 210 million in earned reach across 26 markets, with the launch video alone being viewed over 8.2 million times on digital channels. This resulted in a significant increase in brand exposure of 1100% and the campaign even trended on Reddit. Additionally, website traffic to Husqvarna.com saw a 300% increase, with visitors spending 250% more time on the site. The campaign received an overwhelmingly positive response on social media, and the "Sing Birthday" feature has since been made a permanent feature in Husqvarna's robotic lawn mowers and the Automower Connect App. Overall, it was a highly successful campaign with impressive results.

Is there any cultural context that would help the jury understand how this work was perceived by people in the country where it ran?

The lawn mower industry has previously been centered around utilitarian product features. Husqvarna, a premium brand in the lawn mower industry, needed to demonstrate the technological superiority of their products to account for their premium price strategy. To make this possible, we decided to develop a campaign that used technology to play on human emotions. We tapped into a wildly popular global cultural phenomenon; the love of Mars Curiosity Rover.

In 2012, NASA landed the Curiosity Rover on Mars. A year later NASA engineers did something that captured the world's attention: they programmed Curiosity to use its onboard resonator to sing Happy Birthday... to itself. The internet went nuts. And since Curiosity has limited power, engineers only let that happen once. In 2022, after nine lonely birthdays, the Curiosity Rover would turn ten.

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