Entertainment Lions For Sport > Fans and Community

MESSI MESSAGES

180 AMSTERDAM, Amsterdam / LAY'S / 2021

Awards:

Shortlisted Cannes Lions
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Overview

Credits

Overview

Why is this work relevant for Entertainment?

We took Lay’s sponsorship of the UEFA Champions League to the next level with Messi Messages – an entertaining campaign that got football fans flocking to engage, penetrated dark social and got Lay’s branded content pinging around WhatsApp groups.

It’s a deep-fake powered experience from Lay’s, where fans from around the globe generate personalised video messages from the legend Lionel Messi himself. Hundreds of thousands of football fans have created their Lay’s-branded Messi Messages, going on to share that UGC with countless other fans – how’s that for not just entertaining, but genuinely helping football communities?

Background

Lay’s has proudly sponsored the UEFA Champions League for years. We’re all around the pitch, in ad breaks and social, we sponsor amazing players like Lionel Messi, Paul Pogba, and Lieke Martens.

But the sponsorship game is intense. It’s cluttered. We faced fierce competition from other brands, everywhere. We wanted to stand out in a way that built on Lay’s long history of galvanising social connection.

So we focused on earning a place where brands aren’t normally able to advertise, and aren’t particularly welcome. Private messaging groups. The holy grail of earned media. The groups where all the real football chat happens – the banter, the gossip, the ??????s.

There was no buying our way in, though. We had to do something genuinely interesting and useful to fans – something that entered football culture and created conversation. Something totally unlike any other brand. Challenge accepted.

Describe the creative idea

Imagine getting a personal invitation from legend Lionel Messi to watch the big Champions League game with your friend? Where he said your name? You wouldn’t dream of turning down the G.O.A.T, would you?

Introducing Messi Messages, the future of football invitations: a marvellously unexpected twist on the boring old text message.

Messi Messages is a deepfake-powered experience allowing fans from all over the world to generate their own personalised video messages from the football star himself, spoken flawlessly in their own language – perfect to wow their WhatsApp groups.

With ten different language options and thousands of variables, people can generate an almost limitless number of bespoke invitations from the G.O.A.T. himself, to share in group chats and on social platforms with friends and family all over the world.

Describe the strategy

Lay’s focuses on social football fans. We love the diehards, sure, but our core audience is people who love the social experience around football.

They love the electric atmosphere of coming together over the love of the game, and the feeling of being part of football’s social scene, connecting over WhatsApp groups, social media, fantasy football, fanfare and the match itself.

But Covid-19 came along and put a stop to most of it. Fans weren’t able to enjoy football together. And football isn’t the same alone.

That was our opportunity to be genuinely useful: to facilitate connection between social football fans (whether physically or virtually) in a way that ignited conversation, got fans excited, and was worthy of being shared in football WhatsApp groups.

And we had a trump card: globally loved football superstar, Lionel Messi. The G.O.A.T himself. We made Messi the heart of the idea.

Describe the execution

We launched Messi Messages through the (real) Messi – he invited his 295m social followers to visit the website and create their own personalised message in any of ten languages.

Our tongue-in-cheek film showed the innovative deep-fake technology in action, where we heroed a suddenly multi-lingual Messi, proudly announcing the “increíble/???????????/inanilmaz/incredible” technology as if he could speak Spanish, Russian, Turkish, and English. “Wow!” exclaim impressed fans, because – wow, indeed.

Individual countries drove further usage, with local influencers posting their stunned reactions to receiving personal invites from Messi, teaching their followers how to use the technology, and encouraging them to visit the website.

An additional educational film ran to ensure that people were crystal clear on how to make their own personalised message from the G.O.A.T.

Describe the outcome

Messi Messages is being used. A lot.

Over 285,000 personalized Messi Messages have been made – all living second lives when shared on WhatsApp and social, with strong Lay’s branding.

People love the site

They’re spending, on average, 4-minutes on the site – 375% above-norms.

The bounce rate is a tiny 7% — that’s 800% above-norms.

They’re saying things like…

“THIS IS GENIUS AD CAMPAIGN” (thanks, aggressive complimenter)

“Este idea es brilliante” (gracias)

“One more reason to love Lays”

Connected people

We can’t measure it. But we’re very proud to believe that, thanks to a Mandarin or Egyptian or whatever-speaking Messi, some friends have spent more quality time together. Something we could all use a little more of.

We’re pretty dang proud

We’ve entered football culture, been picked up organically by ESPN, infiltrated WhatsApp groups and been genuinely useful and entertaining to football fans.

As Messi might say, “es incredible!”

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