Industry Craft > Integrated

THE GOOD NOTE

J. WALTER THOMPSON BEIRUT, Beirut / BOU KHALIL SUPERMARCHE / 2016

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Overview

Credits

Overview

CampaignDescription

As the public’s primary inhibition to giving money to street children is the fact that money can buy anything, we created a new currency for the population to hand out to street children that can only buy good things. The Good Note is designed to resemble the denomination of Lebanese currency commonly handed to street children and is worth the same amount ($0.66). But unlike the Lebanese note, it can only be spent at the 11 Bou Khalil supermarket branches across Lebanon and its affiliated pharmacy on food, water, personal hygiene items, medicine and other necessities (with restriction on alcohol and tobacco. Medicine can only be purchased with a doctor's prescription). A cross-platform communication campaign was engineered to introduce, seed and establish the new note among the Lebanese society and the Refugee society, since The Good Note is a permanent initiative.

Execution

The cross-platform communication campaign led people to buy the note and give it to street children instead of money. In-store communication in all the supermarket branches targeted Bou Khalil shoppers. Outdoor and print communication targeted the public at large, raising awareness on giving responsibly. An online film depicted the country losing faith in children, calling for change. On social media we engaged online users with stories from the streets, via the Good Note Instagram account. On-ground, we educated the children on the note, where to spend it and what best to buy with it. To maximize reach, we put Bou Khalil supermarket on wheels by creating the Good Truck.

To further our reach, we targeted people by interest and activity, and partnered up with different genres of shops: bars, restaurants, bookshops, gyms, renowned jewelers, cafes, etc. are all selling Good Notes to their customers. All communication led to thegoodnote.com.

Outcome

Creating an alternate currency and bringing it to life through the integrated campaign, resonated with the Lebanese by effectively demonstrating the problem of giving money to street children while simultaneously providing a functional and usable solution. The Good Note was covered by local media and international media. In less than one month, public interest generated $4.2 million in earned media and PR and reached an estimated 20million social media users. This buzz led even more local businesses to pour in to partner with the initiative, selling Good Notes at their venues. The interest was so high that we are now ready for a reprint of the Good Note. With more than 25 million Lebanese pounds worth of Good Notes circulating around the country, we got the Lebanese to give again and turned a supermarket chain into a social service network.

Relevancy

The Good Note is a cross-platform communication campaign that aims to bring real change through its 9 integrated channels. The campaign lives on outdoor, print and in-store communication, as well as online through an online film and an Instagram account. All communication led to thegoodnote.com, containing all initiative information. On ground, we educated street children and to maximize reach we created the Good Truck. As the campaign grew, partners began pouring in and are now selling Good Notes.

In its integration, the Good Note aims to reach the Lebanese population & all the children on the streets of Lebanon.

Strategy

We wanted the 4million Lebanese to trust and give street children again and we wanted the street children to learn, understand and embrace the new note. So we set off to target the whole Lebanese population as well as the street children. We created a cross platform communication campaign, integrating 9 communication channels. Each channel targeted a specific audience and carried a specific message. All channels worked together to introduce the new note to both the Lebanese and the street children, in a seamless and effective manner:

1) raise awareness around the problem.

2) introduce the new currency.

3) educate the Lebanese on buying it and handing it out instead of cash.

4) educate the street children on receiving the new note, where to spend it, what to buy with it.

5) keep both parties engaged to embrace the Good Note as a permanent initiative.

Synopsis

Lebanon has absorbed more than 2 million Syrian refugees. More than half are children, drastically increasing the number of children begging on the streets. As Lebanon lacks the social infrastructure and governance capabilities to meet the needs of its own citizens, there are no formal channels to help the refugee population – they rely on the population’s good will. However, gangs exploited some street children, using the money handed to them to buy illicit items and substances. Unsure of where their money was going, the Lebanese stopped giving entirely, leaving the majority who beg to survive without access to basic necessities. As a leading brand since 1935 that pledges ‘generations of care’, Bou Khalil Supermarché wanted to help. Our objective was to get the Lebanese to give again in a responsible manner that would enable street children to access basic necessities such as food, clean water, personal hygiene items.

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