Film > Online Film: Sectors
UBER EATS, San Francisco / UBER EATS / 2023
Overview
Credits
Write a short summary of what happens in the film
Known horror director Dan Trachtenberg was paired with Nope star Keke Palmer to tell a cautionary tale about the cost of unpreparedness on Halloween. Palmer starred as the wary roommate whose only aim was to keep the candy bowl stocked. When she discovers it empty it means only one thing—the candy snatchers are coming. So, she places an order with Uber Eats for an emergency candy delivery hoping to stave off the urban legend. The full length film was featured on the Uber Eats YouTube channel and offered a major incentive to drive repeat viewership—$1 million worth of promo codes hidden in plain sight. To redeem the codes, users headed to the Uber Eats app to redeem savings up to $830.
Background:
Uber Eats has expanded beyond restaurant food delivery to grocery, alcohol, and convenience stores. Uber Eats wanted to create a compelling reason to order for those in suburban markets looking to buy candy for Halloween.
Describe the Impact:
Uber Eats “Don’t Run Out” drove immediate breakthrough and virality across US & Canada, surpassing creative benchmarks and engagement in nearly all executions. The campaign performed significantly above benchmark across all channels with nearly 1 of every 5 consumers engaging with the TikTok ads (17% CTR vs 2%average) and 65k organic YouTube views in the first 24 hours (+14,000% over benchmark). Campaign reached maximum redeemable code applies within 90 minutes of the film’s debut. Nearly 1 of 5 consumers who saw ads on TikTok clicked through to the Uber Eats app, driving +400K sessions across all paid placements. The campaign garnered significant organic media attention and notable industry recognition. Adweek placed the campaign #5 on Top 30 Ads of 2022. Record-breaking engagement built confidence in the campaign’s construct and the next frontier of shoppable creativity.
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