Cannes Lions

ADIDAS STORES

AGE ISOBAR, Sao Paulo / ADIDAS / 2012

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Overview

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Credits

Overview

Description

Adidas wanted to increase the relationship between staff and customers in its adidas stores. However, traditional business cards just don’t fit with the brand profile.

Execution

Each salesperson in adidas stores had customised shoelace business cards with their names, phone number and address. Therefore, after they talked their customers, they gave the cards, so the contact could continue. Eg. if the customers wanted to know if the piece they ordered had arrived.

Outcome

It was a remarkable initiative that surprised all customers and was talked about in many websites, all of them praising adidas innovation.

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