Cannes Lions
AGE ISOBAR, Sao Paulo / ADIDAS / 2012
Overview
Entries
Credits
Description
Adidas wanted to increase the relationship between staff and customers in its adidas stores. However, traditional business cards just don’t fit with the brand profile.
Execution
Each salesperson in adidas stores had customised shoelace business cards with their names, phone number and address. Therefore, after they talked their customers, they gave the cards, so the contact could continue. Eg. if the customers wanted to know if the piece they ordered had arrived.
Outcome
It was a remarkable initiative that surprised all customers and was talked about in many websites, all of them praising adidas innovation.
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