Cannes Lions

Restarting a memorable mobile phone

KDDI CORPORATION, Tokyo / KDDI CORPORATION / 2018

Presentation Image
Case Film

Overview

Entries

Credits

Overview

Description

At first, we almost gave up the project since there was no way to revive unusable batteries of mobile phones. After a lot of research inside the company, we found out special equipment “tester” to revive them. We place equipment at au shops and refresh precious memories of each customer such as old pictures or videos of loved ones. We printed out pictures and transferred data to current smart phones.

Execution

When treasured memories were refreshed, the moment was like opening a time capsule. Refreshed data included voice mails or pictures of deceased family members and pet animals, videos of their children when they were little and some embarrassing texts before the wedding day. The campaign was filled with smiles and happy tears.

Outcome

Feature phones had become commodities. But, the campaign reminded people that a feature phone was a lifelong partner of each user. Also, it created a new business opportunity. Moreover, this campaign changed the user’s mind. They got in touch with old friends for the first time in years. As of today, at 3 locations, over 650 people refreshed their memories. It will continue throughout Japan.

Similar Campaigns

12 items

1 Cannes Lions Award
Nest Domes

WUNDERMAN THOMPSON COLOMBIA, Bogota

Nest Domes

2023, BANANA BOAT

(opens in a new tab)