Media > Culture & Context

5B

UM, New York / JOHNSON & JOHNSON / 2020

Awards:

Shortlisted Cannes Lions
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Overview

Credits

Overview

Why is this work relevant for Media?

The portrayal of nurses in popular TV shows and movies has continually degraded the public’s perception of the nursing profession. In an effort to continue Johnson & Johnson’s commitment to nurses and boost the public’s perception of nursing, J&J produced 5B, a branded-documentary feature film telling the moving story of heroic nurses who cared for an ostracized community ravaged by the horrors of the AIDS epidemic.

To bring 5B to audiences nationwide, we instituted a paid media campaign which promoted the film through celebrity activists’ endorsements and social channels. The film and subsequent campaign successfully boosted audience perception of nurses.

Background

Johnson & Johnson recognizes the critical role played by frontline healthcare professionals in optimizing patient outcomes through quality medical care and life-changing emotional connections. It’s why for years, J&J has heavily invested in supporting nurses and front-line health care practitioners across the globe. Additionally, J&J has been committed to the treatment and eventual eradication of HIV/AIDS through cutting edge advancements in therapeutic medicine via NGO partnerships in communities around the globe, and by standing alongside those who battle the disease first-hand.

Our objective was to connect with health-conscious people who believe that everyone, even the most vulnerable, deserves quality and compassionate healthcare, while championing J&J’s role in the nursing industry and positioning the brand as the global healthcare company that boldly fights for and stands in service of even the most challenging healthcare needs of humanity.

Describe the creative idea / insights

Despite J&J’s historic efforts and strong media budget dedicated to supporting nursing, the public’s perception of nurses would not budge. We examined the root of this issue and found that the portrayal of nurses in popular TV shows and movies as mere assistants to doctors at best and a source of derision at worst, negatively affected society’s perception of the nursing profession. In fact, we could not find any stories that positioned nurses as heroic protagonists.

We realized audiences and nurses alike needed a film which rightfully portrayed nurses as the heroes they are. When we unearthed the poignant story of Ward 5B, we knew this would serve as a powerful opportunity to connect J&J to the transformational advancements in HIV care, showcase its support of the nursing community, and celebrate the humanity so deeply valued within the company as it continues to change the trajectory of healthcare for humanity.

Describe the strategy

To produce 5B, J&J reallocated 20% their annual media budget and partnered with two award-winning Hollywood directors. In 2019, 5B sold to RYOT Films, a division of Verizon Media. The sale recouped 100% of J&J’s initial investment in the project, resulting in a net cost of $0 for J&J. We reinvested savings into our media budget to promote 5B to key audiences ahead of its global debut via paid and owned media channels.

5B told a story of nurses that was relatively unknown and didn’t have a cultural footprint yet. To create this desired cultural momentum, we created a publicity strategy which partnered A-List celebrity activists with ward 5B nurses at interviews and screenings. To promote the film to key J&J stakeholders (nurses, J&J employees, LGBTQ+ community), J&J held advanced film screenings and utilized their extensive global network to market the film across different social and media channels.

Describe the execution

In May 2019, 5B became the first brand-funded feature film to screen at Cannes Film Festival, where there was a red-carpet campaign which included appearances and interviews from celebrity activists such as Julianne Moore, Priyanka Chopra and Miles Tellers.

Through the sale to RYOT, 5B released in over 400 theaters nationwide, with screenings at PRIDE Week LA, World Aid’s Day and Global Citizen and received SVOD and VOD distribution on Amazon Prime Video and other major streamers.

During the theatrical run, we targeted audiences through television spots and interviews that paired celebrities with Ward 5B nurses, including a Julianne Moore appearance on the TODAY Show with Ward 5B head nurse Cliff Morrison and a Halle Berry interview alongside nurse Alison Moad at an LA Pride screening. In addition, we instituted another paid media campaign which promoted the film through cinema (ScreenVision, NCM) and radio (iHeart) placements in seventeen different markets.

List the results

5B and the surrounding campaign successfully boosted audience perception of nurses, with audiences more likely to describe nurses as:

• Heroic +12.2%

• Innovative +21.8%

• Skilled +7.6%

5B is one of only nine films from 2019 to maintain a 100% positive Rotten Tomatoes score. The film generated earned media from major publications, including the New York Times, Washington Post and People Magazine. Positive reviews flooded in from entertainment publications, such as Variety, Hollywood Reporter and San Francisco Chronicle.

Additionally, 5B still serves as an endorsement of J&J’s commitment to nursing and healthcare for all. Since its release, J&J has held more than 35 screenings for 4000+ stakeholders and employees, ranging from a World Aid’s Day screening to Pride Week to an event for HIV/AIDS policymakers in Washington DC. 5B was adopted into the curriculum of over 800 nursing schools, furthering establishing J&J’s role in bettering the future of nursing.

Please tell us about the cultural insight that inspired the work

In the pilot episode of “Grey’s Anatomy,” surgeon Alex Karev levels the worst insult he can imagine at his colleague Meredith Grey: “nurse.” This is far from an isolated incident; nurses are often portrayed as low-skilled lackeys, alternately the butts of jokes or objects of disdain. Despite J&J’s commitment to championing and supporting the nursing profession, the public’s perception of nurses consistently remained negative or neutral. We uncovered the cultural insight that the portrait of nurses in popular TV shows and movies was degrading the public’s perception of nurses. This depiction couldn’t be further from the truth. Nurses are the unsung heroes of the medical world and their reputation needed a serious rehabilitation.

Enter 5B, a film that recognizes a group of extraordinary nurses who not only showcased the remarkable dedication and expertise nurses bring to their craft, but who transformed how institutions around the world approach patient care.

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