Brand Experience and Activation > Culture & Context

CLOSEUP FREE TO LOVE

OLIVER AGENCY, São Paulo / UNILEVER / 2020

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Overview

Credits

Overview

Why is this work relevant for Brand Experience & Activation?

The campaign broke the standards and encouraged everyone to shout-out their freedom to love during one of the loudest and proudest celebrations of love: Sao Paulo’s LGBTQIA+ pride parade.

Developing a new technology in partnership with Facebook, CloseUp created an augmented reality filter that activates when two people got together on camera.

Combining love with technology, CloseUp promoted closeness among lovers, crushes and friends, generated hundreds of OOH dynamic ads in real time and thousands in social media to spread an important message: love is a universal right, regardless of race, gender identity, religion or age.

Background

As a brand that promotes closeness among people, CloseUp launched a global campaign called #FreeToLove, which preached the freedom to love without prejudice and regardless of race, gender identity, religion or age.

Our team had the challenge to contextualize this message into the Brazilian culture, a country where less than 60% of the young people feel totally free to love and 50% still keep their love in the shadows, according to a survey.

So, we needed to break the standards and shout-out that love is a universal right.

Describe the creative idea

A survey revealed that only 60% of Brazilian young people feel they are totally free to love, other 50% still keep their love in the shadows.

In order to launch CloseUp’s global campaign #FreeToLove, our team decided it should be set during one of the loudest and proudest celebrations of love: Sao Paulo’s pride parade, known as the biggest LGBTQIA+ parade in the world.

As a way to encourage people to shout-out their love, the team created in partnership with Facebook an augmented reality filter that would only react when two people appeared together on the screen, moreover, the filter was connected to OOH along the parade route.

That way, CloseUp brought not only a filter to enable everyone to register and share their freedom to love through Facebook but also surprised them with their own real-time photos on OOH digital displays along the parade.

Describe the strategy

The team decided to break the standards, launching its purpose campaign #FreeToLove at Sao Paulo’s 2019 pride parade, known as the biggest LGBTQIA+ parade in the world.

As the brand promotes closeness among people and Brazil has the 2nd largest audience on Facebook, we decided to join forces with them to create a brand new augmented reality filter for social media that reacts only when people get together.

Combining a brand’s true purpose with the largest LGBTQIA+ event in the world and adding creativity and a flavor of technology to help people spread the freedom to love was the best strategy for this action.

Describe the execution

Prior to Sao Paulo’s 23rd LGBTQIA+ pride parade, in 2019, we changed the brand’s avatar on social media to “CLOSE” (which is also used as a slang in the LGBTQIA+ Brazilian community for “slay”) and released a series of educational content with people from the community talking about how being free to love is empowering.

Then, during the event, we enabled the augmented reality filter for Facebook and Instagram, where people could grab their loved ones to take a selfie and express their love freely.

Through a CloseUp Bot, the photos would appear across all OOHs at the parade’s route, generating hundreds of dynamic ads in real time.

List the results

• Impacting from 3M people at the parade to 30M people on Facebook and Instagram

• Hundreds of dynamic ads were generated in real time

• The campaign drove brand affinity 10x higher than the industry average

• 6x higher brand association with the cause

Please tell us about the social behaviour that inspired the work

With a survey revealing that only 60% of Brazilian young people feel they are totally free to love and other 50% still keep their love in the shadows, we knew that we had to fight against these numbers with love and pride.

The team decided to launch CloseUp’s global campaign #FreeToLove during one of the loudest and proudest celebrations of love: Sao Paulo’s pride parade, known as the biggest LGBTQIA+ parade in the world, encouraging people to break the standards in a collective shout-out that love is a universal right.

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