Creative Data > Creative Data

KFCOPYPASTE

PS21, Madrid / KFC / 2022

Awards:

Shortlisted Cannes Lions
CampaignCampaign(opens in a new tab)
Case Film
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Overview

Credits

Overview

Why is this work relevant for Creative Data?

While in Spain not many people know that KFC has a unique recipe, and even less have tried it, there are more than 500000 Youtube videos from creators and cooks trying to replicate KFC’s original recipe.

We used those video's data to hijack them and turned every one of them (specifically their unique URLs) into promotional codes people could exchange for the real thing: original recipe chicken strips.

In this case, while the technology that let us gather and use the data was invisible, it provided us with an entertaining, easy and fun experience that led people to try KFC.

Background

KFC is still a small brand in Spain compared to the other QSR competitors such as McDonald's or Burger King. For scale purposes, we have 200 restaurants compared to Burger King's more than 1000. But we have an advantage: we have the most engaged social community of any brand in Spain.

The main challenge of this brief was to raise awareness of KFC's original recipe through social media. The problem is that the only one who knew about the recipe was the brand, not consumers.

So how could we get people interested in our recipe?

The objective apart of raising awareness was to reach new consumers, driving new user visits to our website and in the end to our restaurants to try the original recipe.

Describe the creative idea / data solution

We found out that despite most consumers don't know about KFC's original recipe, there are hundreds of thousands of Youtube videos explaining how to copy it from all over the world. In fact it's one of the most copied recipes in Youtube.

So we decided to use the huge number of videos of people who have attempted to replicate the Colonel’s recipe at home to provide a degree of social proof that positively influences consumers’ perceptions of the brand and recipe to make it more desirable.

The idea: make people look for KFC copycat recipe videos on Youtube in order to try the Original recipe. How? By turning each video url into a free original recipe chicken strips coupon.

Describe the data driven strategy

To gather the data, we used an automated neuronal network connected to Youtube's API to track all the videos containing KFC copycat recipes, and turned each video's unique URL into an individual promotional code to try our original recipe chicken strips.

Then we created our own video, made from parts of existing Youtube videos from creators replicating the recipe. And we targeted 18-35 Youtube users explaining the mechanic: they just had to search for the copycat videos, copy the video URL and paste it in a microsite to claim their free chicken coupon.

Without them even knowing, the Youtube recipe imitators became our ambassadors and influencers, got more views and comments on their videos, and in exchange, we got attention, relevance for our recipe, and started a scavenger hunt for Youtube URLs to turn into free chicken.

Describe the creative use of data, or how the data enhanced the creative output

First we developed the technology, using code to connect a microsite to Youtube's API data. A neuronal network identified and tracked the real time data from Youtube's videos copying KFC's recipe, and let us turn each of their unique url's into a single redeemable coupon people could claim.

This way, people could turn the videos into original recipe strips coupons just by copying and pasting the url in the microsite, enter their phone, and receive the coupon if the link wasn't already claimed.

Then, we created a video targeting youtube users, made from parts of the copycat videos to explain the process they needed to follow, got them searching for unclaimed URLs and redirected them to the microsite.

And we also created several social media pieces both in Youtube and Twitter amplifying the promo, the mechanic, and building hype.

List the data driven results

YouTube searches for KFC chicken cooking tutorials increased by 1,100% and the campaign video had over 1.2 million views. In the weeks following the launch of the campaign, different media and programs in Spain included KFC-style recipes in their cooking sections. Even Carlos Arguiñano, one of the most famous Spanish chefs in the country, created his own version on TV organically.

Meanwhile, the KFC Spain website had a 40% increase in traffic, of which 62% were new user visits.

The campaign also converted into sales, with KFC in Spain seeing a 227% surge in new user transactions and a 19,97% increase in restaurant visits during the campaign period.

46% conversion rate (vs 4% average).

+14K videos claimed in the first 24 hours.

+28k pieces of chicken redeemed.

+13 MM impressions.

+800K interactions

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