Brand Experience and Activation > Brand Experience & Activation: Sectors

LABOR DAY ON

DROGA5, PART OF ACCENTURE INTERACTIVE, New York / RED WING SHOE COMPANY / 2021

Awards:

Bronze Cannes Lions
CampaignCampaign(opens in a new tab)
Case Film
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Overview

Credits

Overview

Why is this work relevant for Brand Experience & Activation?

#LaborDayOn turned what would usually be a day off into a day that took on the highest unemployment rate in US history, creating a cross-platform campaign that connected unemployed Americans to jobs at every turn. We transformed retail stores into job centers, call lines into job search hotlines, social media into a national job board, and ultimately brought over 220 brands together across every industry to rebuild our workforce and reclaim Labor Day for the workers of America.

Background

For over 115 years, Red Wing Shoes has been known for creating high-quality work boots designed to support the skilled workers of America. We wanted to honor this legacy with a brand action on Labor Day that celebrated these workers. There was just one problem: due to the pandemic, America was facing the highest unemployment rate in its history. So, while Labor Day is usually marked with discounts, sales, and a day-off work, we knew this year our workforce needed more than a sale on boots.

Describe the creative idea

In 2020, the pandemic had decimated our workforce. So when Labor Day rolled around, a public holiday intended to celebrate the American workers, it was clear they needed more than the usual holiday sales. They needed jobs. That's how the #LaborDayOn initiative was born. Instead of promoting discounts on work-boots, we used Red Wing’s retail stores, customer service line, website, social and film to promote every open position we had, setting the stage for what would spark a movement spanning across every industry. With over 220 brands joining the initiative, #LaborDayOn set social media on fire, helping connect unemployed Americans to jobs nationwide. Like that, a small-town boot brand brought Labor Day back to its roots, turning a day off into a day that took on the highest unemployment rate since the Great Depression and uplifted workers in cities big and small.

Describe the strategy

For the campaign to be successful, it required the participation of two critical groups: Americans looking for work and companies with open positions to share. This required a two-fold messaging approach. In the weeks leading up to Labor Day, we recruited brands with any open jobs by taking out a full-page spread in The New York Times. We supplemented this call with social and physical outreach to ensure we’d collect as many open positions as possible. Then, on Labor Day, our goal was to share these open positions with those looking for work, which required a multifaceted approach: converting our 525 Red Wing stores around the country into active local job centers, turning our customer hotline into a national job search hotline and taking over the front page of Twitter for all to see.

Describe the execution

We launched the #LaborDayOn initiative with an interactive film designed to help Americans get hired. The first of its kind, the film featured real, open positions from Red Wing Shoe Company, allowing viewers to apply to any job featured in the film with a simple click. Then, we converted over 525 of Red Wing’s retail stores nationwide into job centers where people could “shop” for local positions. We even turned their 1-800 customer service line into a national job search hotline. But we knew that Red Wing jobs alone couldn’t help a staggering 25 million unemployed people. So we took out a full-page ad in The New York Times, calling on others to join us in posting their open positions using #LaborDayOn. When Labor Day hit, 220 brands rallied by our side, turning social feeds across the country into national job boards that helped connect millions of Americans to jobs.

List the results

The campaign garnered 689M PR and earned-media impressions, valued at $7.6B in paid media:

Organically featured in 100+ publications, including The New York Times, USA Today and Forbes

80% of headlines credited Red Wing for starting #LaborDayOn

Red Wing achieved another 133M social impressions day-of, and #LaborDayOn trended nationwide with shout-outs from celebrities like Leah Remini and the governor of Minnesota.

With 826MM total media impressions and over 220 partner brands—including Burger King, Vice, New Balance and UPS—the campaign was far reaching and impactful:

Almost 200K visitors to Red Wing stores & webpages

35% more sales for Red Wing, YoY

29% more applications for open jobs at Red Wing, YoY

600% increase in job applications, YoY, for some partner brands

71% more daily call volume to the Red Wing customer service hotline

On a holiday known for “just another sale,” Red Wing instead brought hope to American workers.

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