PR > Campaign

LIVE TEST SERIES

FORSMAN & BODENFORS, Gothenburg / VOLVO / 2014

Awards:

Gold Cannes Lions
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Overview

Credits

Overview

CampaignDescription

Volvo Truck's objective was to attain maximum interest in the global launches of its new models: Volvo FH, FM, FMX, FL and FE. Without a global media budget at its disposal, this was quite a challenge. And one that was not simplified by the diversity of the target audience ranging from CFOs to truck drivers.

It became clear to us that the various purchasers seek information from a wide circle of colleagues and contacts including friends and family. This became central to the strategy: to go for a much wider audience in order to reach the purchasers.

For this to work we needed a number of spectacular ideas that would attract the attention of the press, only then could we afford to reach out. We set up a series of product tests that would demonstrate specific features of the trucks in a way that would thrill and intrigue just about anyone. The films of these live tests would generate viral hits and impetus for the press to air and publish them. And so the PR strategy had its focus point: the phenomena of these daring product tests, carried out for real, in front of the camera, available for anybody to see on the

internet.

100 million people have watched the Volvo Trucks live test films so far. – There have been over 20,000 reports about the videos in the media worldwide, including all major TV channels, worldwide. All in all to an earned media value of €126 million.

ClientBriefOrObjective

How do you get people all over the world to talk about trucks? That was the challenge when Volvo Trucks introduced five new models within 12 months.

They wanted to stir up excitement for all their new features, not only among customers, but also among a wide range of influencers like truck drivers, friends and family..The insights of the planning done before the campaign stated that the target audience is a diverse group of purchasers. Mostly, these purchasers are not the people using the trucks. And so they seek help and advice from a wide network of contacts: drivers, colleagues, workshop acquaintances,financial advisors, competitors, customers, friends and even family members.

ConfidentialInformation

70-84% of the Truck buyers, who have seen the communication understood the key messages: Truck launch and each feature being demonstrated.

Effectiveness

Its estimated that this degree of publicity represents 126 million euros in earned media value.

Followers on Facebook has increased from 16,000 to 330,000.

YouTube subscribers increased from 3,500 to 90,000.

Unique visits to Volvo Trucks' websites in Europe has doubled from 175,000 to 350,000 per month.

The videos have +100 million views on YouTube and have been shared nearly 8 million times.

There have been over 20,000 reports about the videos in the media worldwide.

According to a survey, almost half of the truck buyers who have seen the launch videos say that its now more likely that they would choose Volvo at their next purchase.

1/3 of the Truck buyers who saw the communication have either contacted a dealer or visited volvo.com for more information.

Execution

Part of the PR strategy was to give media hints about the coming Live Test films. By doing this the fan base and the interest from media increased September 2013, the president of Volvo Trucks became the star of the next film: The Hook. This film showed Claes Nilsson standing on the new construction truck as it was dangled over the sea.

Two weeks later The Hamster was launched. To demonstrate Volvo Dynamic Steering, a hamster steered the truck out of a quarry.

Now with each new live test, the press release is able to build on the growing success while exploring the limits of what can actually be done with a Volvo truck.

October. Live Test no 5. The Chase. A city truck tries to escape from a herd of raging bulls in order to demonstrate its manoeuvrability.

November. The Epic Split was launched. Featuring JCVD, demonstrating Volvo Dynamic Steering.

Relevancy

Without a global media budget, we needed to launch 5 new trucks on a global market. The target audience is a diverse group of purchasers.

Mostly, the purchasers are not the people using the trucks. And so they seek help and advice from a wide network of contacts: drivers, colleagues, workshop acquaintances, financial advisers, competitors, customers, friends and

even family members.

So no matter how small the the core target audience looks on paper, we saw no option but to go wide in order to penetrate the vast number of people involved.

Strategy

The PR strategy initially used the viral interest being shown for the films as leverage. Press releases were sent to a large number of bloggers, publishers and news channels. For each new film, the message was adapted to suit the segment and theme of the different media channels, so that the most relevant angle was used.

The creative idea was to carry out an extreme test of a product feature, in a live set up, where the outcome could never be guaranteed. In this way we could thrill and engage the widest possible audience while still providing a valid demonstration of the new truck. But viral marketing and social media alone would not be enough. To reach a critical mass in the trucking industry and among those who have a relationship to the trucking industry we needed the press to build momentum. Both mainstream, automotive and truck specific varieties.

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