Creative Commerce > Experience & Engagement

VOLVO SMALLEST SHOWROOM

GREY, Tokyo / VOLVO / 2024

Awards:

Shortlisted Spikes Asia
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Case Film

Overview

Credits

Overview

Background

Due to Japan's limited land area, home parking spaces are remarkably narrow, leading to a high demand for small cars. However, many Japanese people mistakenly believe that "VOLVO is for large cars".

The smallest SUV in Volvo's history, the "EX30", is being launched in Japan. It's an electric vehicle that combines the features and equipment of large SUVs. To reach new customers who have never been interested in Volvo before, how can we use the "Small is Mighty" philosophy?

Please provide any cultural context that would help the jury understand any cultural, national or regional nuances applicable to this work e.g. local legislation, cultural norms, a national holiday or religious festival that may have a particular meaning.

In Japan, the younger generation is also less interested in cars in the first place. Since many do not own a car, there are fewer opportunities to visit showrooms.

Describe the creative idea

The smallest SUV in VOLVO history, in the smallest showroom. The goal was to create an unexpected small encounter and small experience for people who had not planned to buy a Volvo, and to generate unprecedented buzz and engagement.

VOLVO STUDIO Tokyo was recreated by Japanese miniature craftsmen in amazingly elaborate detail. The smallest miniature showroom with a width of 30 cm was suddenly OPENED on a street corner.

Describe the strategy

People who had never been interested in VOLVO before, especially the younger generation.

Instead of a traditional media pull advertising strategy, we created unexpected touchpoint through street corner activation, while also using SNS posts and digital advertising to create buzz. By creating content that will be featured in the news or something that people who discover the showroom will want to post on social networking sites, we aim for driving secondary diffusion.

Describe the execution

When people passing through town notice the showroom and peer in, they see a small world in action.... They can witness miniature new cars, promotional videos, and even holograms of the little ambassadors interacting with customers in real life.

The QR code on the roof area also served as a new user interface, leading and connecting people directly to test drives and subscription reservations.

This small discovery was extended as a big surprise: for VOLVO fans and non-fans alike.

The smallest showrooms, 30 cm wide, were opened for two months in four cities in Japan (Tokyo, Nagoya, Osaka, and Fukuoka) at a total of 11 locations.

List the results

VOLVO JAPAN Highest Online Sales (300cars / 1st week)

VOLVO JAPAN Highest Media Impression 229%

VOLVO JAPAN Highest Social Engagement

Earned Media 400MM.

The Smallest Showroom became the most effective dealership in the world.

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