@apple is a branded account dedicated to elevating the voices and creativity of people from every corner of the globe—they only need to tag #ShotoniPhone to take part. It is an account dedicated solely to iPhone photographers and their perspectives on the world. @apple is 100% user generated content. By curating unique content in new ways — through photographer Spotlights, Creative Briefs & Showcases, global collaborations, topical posts, and stories — @apple is actively inspiring people to take more photos and participate in a larger community, greater than the sum of its parts. Community Briefs & Showcases inspire and challenge the #ShotoniPhone community to go out and take more photographs based on a theme — such at #TheBlackandWhiteSeries and #TheLightSeries — resulting in an active creative community constantly taking photos with the potential to be featured on @apple.

We put community first, increasing the participative nature of “Shot on iPhone” on the world’s most participative photo-sharing platform: Instagram.

But, we had to launch “@apple” from scratch, 7 years late to the platform; and Instagram users expected instant value, before following and contributing. So in order to make the launch about our community, not ourselves, we celebrated everyone, from the amateur, to the professional photographer by turning on the account with 9 unique carousels, each with their own user generated content, and an intention film as our centerpiece which proclaimed our goal to the world.

48 hours later, we started engaging the community, challenging them with “community briefs” that were open calls for users to submit their best images on a given subject, the first being “Water Brief.” Briefs are a core tenet of our community, happening biweekly, with a refreshed creative challenge every time.

“@apple” delivered 562 followers/minute on day one, with over 1 million in the first month. In the first week we saw a 27% increase of #ShotoniPhone lifetime usage, with over 200,000 uses, more than the total lifetime usage of our competitors; Google’s #TeamPixel & Samsung’s #ShotFromTheGalaxy.

The first community brief, #TheWaterSeries, earned over 10,000 submissions in a week, 81% more than the two “Instagram Weekend Hashtag Projects,” posted during the same time. The success continued, with week 2 engagement rates above 6% while our competitors earned on average less than 1.2%. And finally we broke all paid media expectations from Instagram by reaching 64% of all users on their platform during the first 24 hours of going live.

The iPhone camera is an important driver of upgrades and Android switchers. Therefore, it was critical to have continual messaging about the human benefit the camera provides, i.e. the creative output. In 2015, Apple launched “Shot on iPhone: World Gallery” but as time went on, competitors began releasing similar campaigns. Apple needed to once again reclaim the creative high ground-while also rejuvenating “Shot on iPhone” for a new, more participative era where people want to be part of the movement, not just an out-of-home ad campaign.

When Apple launched its Instagram account, rather than posting shots of products, it dedicated the account to the creativity of iPhone photographers around the world. The world’s biggest brand made its branded account about iPhone photography, not ads. From established photographers, to people with no more than a hundred followers, @apple elevates the voices of its users through the lens of iPhone. With Spotlights, Creative Briefs and Showcases, @apple actively inspires people to take more photos and participate in a larger community—expanding the definition of photography and creativity for its 4 million followers worldwide.