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WORKING WITH CANCER

LA FOUNDATION PUBLICIS, Chicago / MEMORIAL SLOAN KETTERING CANCER CENTER (MSK) / 2023

Awards:

Grand Prix Cannes Lions
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Overview

Credits

Overview

Why is this work relevant for PR?

This is truly an example of all agency holding companies and Fortune 500 clients throughout the world coming together to make meaningful changes to policies. It created an unprecedented amount of support in such a short time and is continuing to pick up momentum. The pledge ultimately affected millions of employees and will continue to reduce stigma and drive better outcomes for those facing a cancer diagnosis.

Background

When Publicis Groupe CEO received his cancer diagnosis last year and publicly shared the news, he received an outpouring of stories and support. He learned first hand that, in addition to being scared for their health, cancer patients were too often scared for their jobs, and felt the need to hide their illness. This was the impetus of this program.

Too many people feel uncomfortable reaching out for help within their place of work and many leaders are unaware of the resources that exist for aid. We had to take a big initiative to start reducing this fear, which is why we wanted a campaign that would remove the stigma of cancer at work and stand with every employee dealing with the disease through concrete action.

Describe the creative idea

Creative was grounded in the sobering statistic that 50% of all people who are diagnosed with cancer are afraid to tell their employer. Why would they do that? Because they fear for the safety of their jobs, the security of their healthcare and the impact on their career path. The overarching goal of all creative work was to drive awareness for CEOs and business leaders that this is an emotional topic that is affecting their employees.

The visual approach was driven by the 50% statistic - print and OOH showed a face split apart by the statistic. Film leaned into the isolation that cancer patients may feel, going about their workdays while secretly struggling beneath the surface.

Describe the PR strategy

Led by our thought-provoking stat that 50% of people will have cancer in their lifetimes, we used a two-pronged approach. First, we recruited credible partners including leading cancer institutions and founding company pledge partners to our launch in the US, UK and France. Secondly, we launched a campaign to build awareness and provoke action. #workingwithcancer called on companies to make public pledges to fight cancer and its stigmas in the workplace. 

We focused on reaching the leadership of the largest companies in order to make the biggest real-world impact. We knew that changing a company’s policies worked top-down, so we targeted leadership via specific comms. We also used key cultural moments, such as Davos, Super Bowl and World Cancer Day, to create mass awareness to spur conversation in the workplace to ensure coverage against smaller businesses where employees are more closely connected to top leadership to spur change more quickly.

Describe the PR execution

We kicked off phase one at Davos asking the global business community to join our pledge. Paid media timed to Davos included C-Suite targeted newspaper, business site homepage takeovers and premium placements the week of Jan 16, 2023. Phase one also included donated B2B media to feature the “Work/Life” film (TV primarily in the U.S.) and C-suite targeted OLV and OLA assets globally. Phase two launched on January 31 timed to World Cancer Day (Feb 4) and Super Bowl (Feb 12). This broader general-pop targeted messaging drove awareness and conversation for all employees to help build a more supportive workplace leading to better recovery. $100M in donated media helped get the word out across Cinema, Print, Video, Social, Digital, Audio, and OOH - including many prime placements in Times Square, NYC for launch-World Cancer Day and celebrity/influencers posting their support.

List the results

Our 390 pledge signees include Fortune 100 companies, all of whom have committed to ending the stigma of working with cancer. These 390 pledgees represent, in total, over 13M employees who will be impacted by this work. Additionally, across earned media, the campaign garnered over 295.4MM impressions, including being covered in Forbes, CNN and Fortune, and on the social front, our #workingwithcancer hashtag received more than 16.5MM potential impressions.

Coming off of this first campaign phase, Publicis appointed a project lead and intends to continue recruiting pledge sign ups, provide a list of actions and resources for pledge signees, and working to reduce the stigma for a mass audience with further campaign phases.

Is there any cultural context that would help the jury understand how this work was perceived by people in the country where it ran?

We were moved to action by the outpouring of stories, support, and camaraderie that Arthur Sadoun experienced during his own battle with cancer inspired him to create greater awareness and drive a global impact.

But to make a real-change in the world we needed to think about how to make the biggest impact. In the words of Carla Serrano, Publicis Chief Strategy Officer, “We really want to model from the top, but we also want to encourage smaller businesses to sign up. This is about achieving social change to normalize this issue so that the statistics [about the fear of telling your employer] goes down.”

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