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For a newborn, being held doesn’t just feel good, it is a medically necessary developmental stimulus. There is now irrefutable evidence that hugging helps stabilize vital signs, build immune systems, promote weight gain, ward off chronic illness, improve brain development and that’s just the beginning.

So we created No Baby Unhugged: the world’s first initiative to partner with hospitals to 1) help all moms understand the power of hugging her own baby immediately after birth and 2) help all babies get the hugs they need, even if moms can’t be there to give them.

Our initiative educates moms on the benefits of hugging her baby immediately after birth, while providing her with tools to help her hug. More importantly, No Baby Unhugged provides funding and other kinds of assistance to hospital Neonatal Intensive Care Units wanting to create volunteer hugging program for their sick or preemie babies.

We create surrogate hugging programs:

We fund and facilitate volunteer hugging programs in hospital NICUs to provide hugs for newborns whenever moms can’t. Through TV, online films, social, digital and PR, we chronicle our involvement.

We educate moms on the benefits of hugging:

In every channel, including TV, social, online films and PR, we illuminate the benefits of skin-to-skin hugs for babies.

We inspire moms to sign up with Huggies:

We invite moms to upload a photo of them hugging their babies or bellies in exchange for a donation to our hospital initiative and free diapers.

We help moms make a plan to hug:

To help moms ensure hospitals adhere to their skin-to-skin wishes following birth, we developed our Hug Plan. It can be obtained online or through magazines and other channels.

•Global adoption of No Baby Unhugged by 28 countries, including the US.

•5 No Baby Unhugged Hospitals, with many more coming soon in Canada and abroad.

•Over 54,000 No Baby Unhugged Moms have joined our Canadian initiative online.

•The world’s first Hug Plan, an extension of a mom’s own birth plan, has already been sought out by more than 13,000 Canadian moms.

•3.2 million engagements in social media, the #1 driver of acquisition.

•An online advertising CTR of 5X the industry benchmark

•Endorsement by dozens of perinatal experts, along with the Canadian Association of Pediatric Health Centers

•An unprecedented 30% increase in newborn diaper sales, since No Baby Unhugged launched.

•The new #1 diaper choice of Canadian hospitals, a claim owned by Pampers prior to No Baby Unhugged.

At its core, this initiative for Huggies diapers helps hospitals create volunteer hugging programs for babies in need.

But No Baby Unhugged is a fully-integrated, multi-channel initiative that extends beyond hospitals. We also educate moms on the power of hugs for all babies through social, digital, TV, print, and PR. TV and online videos inspire moms with the benefits of hugging and chronicle our hospital initiative.

In a country with under 400,00 births annually, our efforts have driven over 54,000 new and expectant moms online to become a No Baby Unhugged Mom and to receive a free pack of diapers.

Our strategy leveraged our brand DNA and the emotional pull of something all soon-to-be-moms look forward to the most: hugging their newborns.

Huggies has always designed our diaper to be an extension of a mother’s embrace. After all, there’s not just a “hug” in our name, but every diaper we make is inspired by a mother’s hug.

By positioning our brand as the champion of hugging and everything hugs can achieve for newborns, we would capitalize on our brand’s emotional equity while adding medical authority.

We believed that by helping to ensure no baby goes unhugged, we would connect with mothers more deeply, and inspire them to actively trust and purchase us first. Through research, we knew that moms who purchase Huggies first, tend to purchase us for life.

Prior to the launch of No Baby Unhugged two years ago, Pampers had almost twice the market share of Huggies. Research told us if we could inspire pregnant moms to purchase our diapers first, they would continue to purchase us for life. Our objective was to chip away at Pampers’ stronghold by making our brand emotionally relevant for pregnant moms.

While pregnant moms were feverishly feathering their nests with baby items that mattered, they considered diapers to be unimportant “pee and poo catchers”.

At the same time, a new idea was quickly gaining support in the world of pediatric science: hugging was becoming one of the most important ways a mom could help ensure the healthy development of her baby.

Huggies, because of our name, was perfectly poised to create emotional relevance with pregnant moms by helping to champion the idea of hugging babies at birth, and owning hugs.