Cannes Lions

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LEPUB, Milan / HEINEKEN / 2023

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Overview

Background

It’s 2022. People are coming out of the pandemic but still struggling to find work-life balance in a world of smart-working. What was promised to give people more flexibility, has turned into not knowing when to disconnect from work-life and when to connect in real-life. Using cultural data from around the world, we found that pervasive work apps make people work 7.6 hours of unpaid overtime a week globally. And 7 out of 10 people say they answer work messages after hours. Combine all this with a rise of hustle culture, it was clear people’s social lives were under attack. And as a brand that believes life is better when people come together, we wanted to remind people that closing down is easier than they think.

Idea

The creative idea was to use satire to remind people that closing down is easier than you think. So we created The Closer: a Bluetooth powered bottle opener that automatically closes your work when you open a beer.

The Closer became a way for Heineken to enter the work-life balance discussion and encourage people to #WorkResponsibly. The goal was not to make people believe that The Closer is the solution to overwork, but a social provocation to help people see that the pressure to work all the time is getting a little ridiculous and we all have the power to log off and go hang out with our friends.

Strategy

The strategy was to challenge a cultural trend — always-on work culture — to refresh people’s thinking on how they approach work-life balance, with a brand action. With technology making work more pervasive than ever before, people often feel powerless to disconnect. We wanted to find an entertaining solution that would help people realize that closing down is easier than they think.

While overwork hits a wide range of people, the campaign targeted Gen Z-ers. Those who feel they don't have the power to say no, who want to make a good first impression, and who are surrounded by hustle culture online.

The overall call to action came to life as the platform hashtag that twisted the classic Heineken #EnjoyResponsibly to #WorkResponsibly. Content and activations also lead people to Heineken.com/Closer where they could get the device and learn more.

Execution

The campaign launched with a satirical film that showed The Closer saving people from overwork, making it possible to go socialize.

At the same time, actor and comedian Billy Eichner (comedian/actor with 2.2M followers) hosted an Appe style press conference where he unveiled the work-life balancing device. Youtuber Austin Evans (5.38M subscribers) unboxed the device on his channel.

People could get The Closer at Heineken.com/Closer. Tech parodying content showed how the device worked in the form of 3D digital videos.

Since the point of The Closer was to remind people that closing down is easier than you think, whether you have The Closer or not, social content showed funny ways to close your computer for the day.

We also turned overworkers into ads to get people to stop overworking by creating guerilla projection OOH on windows of late night workers in overworked cities.

Outcome

The campaign gained over 180 million euro in earned media, reaching 200 million overworked people around the world. It received over 1300 headlines in over 130 countries and helped Heineken enter and earn a place in the work-life balance conversation

There were 12.000 Closers produced and distributed in 115 countries, with different strategies market by market - as a purchase incentive, or raffle prize or super limited edition give away.

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12 items

Work Responsibly

LEPUB, Milan

Work Responsibly

2023, HEINEKEN

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