Direct > Product/Service
BMB, Amsterdam / SUNWEB / 2003
Overview
Credits
BriefExplanation
As a newcomer, Sunweb wants to establish a position in the air travel branch via the following growth scenario: A 50% increase in the number of bookings, number of passengers and turnover. By generating at least 50% of the bookings entirely on site. And by doubling the number of email addresses in the database (from 25,000 to 50,000). Limitations: in order to retain a maximum portion of the budget for media activities, the development costs have to be kept to a minimum and the production budget for the TV commercial cannot exceed €5,000.
CampaignDescription
Sunweb is an unknown ‘direct seller’ of holiday air travel, using the Internet as sales channel. This mechanism is visualised by turning the cursor into an airplane. The alternating weekly €99 offer must convince people to visit the website and enter their e-mail address. This database will subsequently be processed for E-marketing. From brand and proposition awareness to sales. A simple, almost iconic-like style and design was chosen. This gives the campaign a clear and especially down-to-earth character, emphasising Sunweb’s price proposition.
In short, relevant simplicity, consistently implemented in all means & tools and media.
Outcome
Number of bookings: from 9,500 to 16,000 (68% increase).Number of passengers: from 28,000 to 49,000 (75% increase).Turnover: from €14 million to €25 million (78% increase).Bookings through website: from 35% to 48%.
E-mail database: from 25,000 to 100,000 addresses.The objectives for bookings, passengers and turnover have been greatly exceeded. The percentage of bookings made by Internet is just short of 50% (Internet seems to be an important way for people to orient themselves before booking by telephone). The email database has increased by more than fourfold.
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