Pharma > Pharma Communications to Healthcare Professionals

DATA COMPREHENSION DESIGN

OGILVY HEALTHWORLD, London / BOEHRINGER INGELHEIM / 2017

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Overview

Credits

Overview

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European Federation of Pharmacuetic Industries and Associations (EFPIA) and associated guidelines

Internal (Boehringer-Ingelheim) standard operating procedures.

CampaignDescription

Beauty and the beast.

Health information can be beastly and is truly beautiful only when it can be understood.

Execution

Hello white space and…

The preconceived representation of how data should be displayed and contexualised was completely re-thought from two perspectives: visual perception and learning science.

The status quo of long headlines and dense layouts were replaced with a visual architecture and methodology exploiting the eye’s natural entry and exist points:

‘White space amplification’ – emphasise and protect the central visualisation with generous exclusion zones

‘Headline inversion’ – replace the placement of large headlines with (diminutive) data ‘descriptors’

‘As the crow flies’ – create a visual path of least resistance from ‘descriptor’ through the data to the ‘key take away message’

‘Data ink dominates’ – challenge visual redundancy that distracts the eye from the data

‘Tell it through type’ – distill the ‘key take away message’ to its core and apply typographic principles to selectively accentuate

This has been applied to 58 data sets with many more in the pipeline

Outcome

With regard to the foundational visual architecture and methodology, research concluded:

“Quality learning design, scientifically rigorous, and easy to navigate”

“Layout and visuals are highly effective in conveying key messages”

“Clear, simple and intuitive data visualization”

With regard to the respiratory data sets:

“You’ve turned a wealth of complex scientific data into a set of clear, impactful and engaging visuals with a strong scientific narrative and a unique visual identity. The materials are deceptively simple, yet supported by a deep understanding of the scientific data and an innovative approach. The intuitive layout conveys messages clearly and beautifully. The formats have resonated strongly with local physicians across our markets, who have commented that the content is balanced, credible and relevant for their clinical practice. This is a unique partnership between science and creative design - creativity at its best!”

Lars Grónke,

Associate Therapeutic Area Head, Medical Affairs Respiratory Diseases

Relevancy

This work challengers the norm, both in data visualisation and graphic design to achieve best in class results. We are not satisfied with producing something which is just a beautiful visualisation, but are more driven to produce something which is truly informative.

Strategy

Our starting point was a review of 273 peer-reviewed journal articles relating to the presentation and comprehension of health data. This culminated in an internal summary document: ‘Health data comprehension design: challenges and solutions’.

In parallel we immersed ourselves in learning science and the wisdom and work of some of the leading authorities in data visualization: Albert Cairo, Edward Tufte and Stephen Few to name just three.

Because data comprehension was our end goal, we developed teams of new creative partnerships (graphic designers and medical writers) to work together on each data set, bearing in mind 5 core principles:Coherence Principle, Signaling Principle, Segmenting Principle, Multimedia Principle, Personalisation Principle.

Each data set had to be initially represented in at least three different ways on an internal rating scale which went from “conventional” to “you must be crazy”.

Synopsis

Our campaign started with a disturbing statistic: 95% of physicians agreed that they should understand all the data in medical journals and papers, shockingly 75% admitted that they do not understand all the data presented to them.

Chronic obstructive pulmonary disease (COPD) is a public health crisis: World Health Organisation estimates show that it could be the third leading cause of death worldwide in just over ten years.

We were tasked by Boehringer Ingelheim to improve understanding of COPD and its treatment, by effectively communicating data to healthcare professionals on COPD disease awareness and progression, as well as treatment interventions that included the evidence supporting effective use of their own products).

To address this brief we set our own internal objective: apply the science of learning, graphic design and health data comprehension to improve data literacy i.e. ensure that our target audiences really would understand the data presented to them

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