Creative Strategy > Creative Strategy: Sectors

RENAULT - PLUG-INN

PUBLICIS CONSEIL, Paris / RENAULT / 2023

Awards:

Grand Prix Cannes Lions
CampaignCampaign(opens in a new tab)
Supporting Content
Case Film

Overview

Credits

Overview

Why is this work relevant for Creative Strategy?

Plug Inn is a peer-to-peer app that allows electric car driver to connect with people who own home chargers and rent them to charge their cars anywhere they are, even remote places where charging an electric car seemed impossible. It is an innovating way to interact with customers by offering them a solution that enhances and changes the experience of driving an electric car. At the same time, we generate a business opportunity for home charger owners who can turn their electricity into money, turning a business problem into a new business model.

Background

By 2022, there were 1 million electric cars in France, but the infrastructure couldn’t keep up and there were only 80.000 charging stations available. That meant that driving long distances was still a problem for electric car owners, especially when driving through remote places where there were zero charging stations. This generated range anxiety and made the switch from thermic to electric more difficult. The challenge for Renault was to find a solution that would make the charging network grow fast, without having to deal with the constraints and bureaucracy of building public charging stations, while still making it available to everyone.

Interpretation

It’s a fact that there were not enough charging stations for electric cars, but it was also a fact that because of this, many people have their own charger at home, especially in remote locations where there are no public charging stations. If we could find a way to connect electric drivers to charger owners, like Airbnb does for travelers and homeowners, we would change the way people think of electric driving forever. Creating an app was a way to use technology to solve a problem in record time, that otherwise would have taken years.

Insight / Breakthrough Thinking

With 1 million electric cars in the streets of France and only 80.000 charging spots available, battery range was a main concern for consumers to switch from thermic to electric vehicles. In 2020, Village Electrique thought us that people are more than willing to make the switch when they have a charging network that supports it, especially in remote locations where the charging stations amounted down to zero. By making home chargers available to everyone, we expanded the charging network to those places where it seemed impossible. People quickly engaged in being part of something that would bring a solution to electric car drivers, turning a business problem into a new business model.

Creative Idea

Renault Plug Inn is a peer-to-peer app that connects electric car drivers to home charger owners. Drivers can find and book the home chargers available wherever and whenever they need it, and charger owners can make money by renting them out. It’s like an Airbnb for charging spots that solves the problem of driving long distances through remote places where there used to be zero charging stations for electric cars while creating a new business model.

Outcome / Results

In only 2 weeks after it was launched, the application had 16.000 users, and had reached 107 million impressions and over 500.000€ in earned media.

Plug Inn is designed to create the largest charging network in Europe by connecting electric drivers with home charger owners. The objective is to make 480.000 charging spots available in France and make electric driving possible no matter how far or how remote the destination is.

In only 2 weeks after it was launched, the application had 16.000 users, and had reached 107 million impressions and over 500.000€ in earned media.

In the future, this model can be expended to other countries, removing all constraints from electric driving forever.

 The project has been fully financed by Renault.

The service should be profitable by the end of 2023.

The ambition is to expand the service to several European countries in 2024 and 2025: Europe.

Is there any cultural context that would help the jury understand how this work was perceived by people in the country where it ran?

With the price of fuel spiking, France has been facilitating the switch to electric cars by giving people from financial help and tax cuts to ICE car trade-ins. But the charging network couldn’t keep up, and by 2022 there were only 80.000 charging spots available for 1 million electric cars. Away from the big cities, that number went way down, and in remote places there were zero charging spots available. While waiting for a solution that would take years started raising concerns about the constraints of switching to electric in a place where there’s not enough infrastructure to support it.

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