Creative Business Transformation > Customer Experience

RESCUE DOODLES

BBDO NEW YORK, New York / PEDIGREE / 2023

Awards:

Shortlisted Cannes Lions
CampaignCampaign(opens in a new tab)
Case Film

Overview

Credits

Overview

Background

Kids are a huge driving force behind families getting a dog. But with 70 million homeless dogs in America, not enough families are adopting rescue dogs. As a long-time advocate for dog adoption, Pedigree wanted to find a way to put rescue dogs at the top of kid’s wish lists.

Strategy & Process

To get more pets adopted we harnessed the pester power of kids. Kids ask their parents for a dog 1500 times on average – our strategy was to get kids to ask specifically for a rescue dog. We did this by tapping into children’s imaginations and using AI to let them manifest they dog they’d like to adopt. Rescue Doodles is an innovative, interactive tool that matches children’s dog drawings with similar looking rescue dogs available for adoption. The experience used AI and a machine learning model to analyze the doodles and identify the color, shape and breed of the dog and matched them with a nearby real rescue dog. The matching dog was then texted back to the user with a link to adopt.

Experience & Implementation

For the activation to work, it had to feel like magic – text a dog drawing and receive a rescue dog back. But to pull that off, a lot of technical innovation, and AI experimentation, happened in background. The experience was created as a chatbot, then once we received a doodle, the AI looked at the drawing to identify dog characteristics like fur color, shape of ears, tail, size etc. From this data it would search Adopt-a-pet.com (the largest rescue dog search engine in the US) to find a similar looking dog. Each time a user got a doodle match, we gave them a shareable asset showing their kid’s drawing and matching dog, so proud parents could share it on social, and spread word of Rescue Doodles. This highly personalized experienced made children the center of the adoption process, educating families about adoption and increasing the chances of them adopting a dog.

Business Results & Impact

Online visitors to dog shelters were up by over a million during the campaign period and Rescue Doodles led to over 18,000 successful matches. The campaign achieved 588 million earned media impressions and was picked up by outlets including ABC, NBC, People, Fox News, CBS and Cosmopolitan. Most importantly, it educated children and parents on the power of adoption and proved that the perfect family dog is actually a rescue dog.

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