Brand Experience and Activation > Retail Experience & Activation
DUOLINGO, Pittsburgh / DUOLINGO / 2022
Overview
Credits
Why is this work relevant for Brand Experience & Activation?
Every time you order a bagel, you speak a bit of Yiddish. Because bagel is Yiddish for bagel. To show people they already knew one Yiddish word and inspire them to learn more, Duolingo partnered with iconic delis across the U.S. to offer free bagels. The catch? You had to show up in person and order in Yiddish.
By turning an endangered language into a new currency, we acquired 350,000 sign ups with $0 spent on paid media. Each deli experience included multiple touch points like napkins, wax paper, and signage that sparked conversation online and in real life.
Background
The Yiddish language has been spoken for over 1000 years, but it has become endangered in modern times. There were 13 million Yiddish speakers before the Holocaust in 1941, yet only 600,000 remained in 2021.
As part of a larger effort to preserve endangered languages around the world, Duolingo wanted to get people to sign up for its new Yiddish course and start speaking the language again.
Describe the creative idea
How do you get people to start learning an endangered language like Yiddish? Bagels. Because every time you order a bagel, you speak a bit of Yiddish. Duolingo turned this dying language into a new currency by partnering with iconic delis across the country and letting people pay for a free bagel and schmear with a Yiddish phrase.
From Katz’s Deli in New York City to Factor’s Deli in Los Angeles, we took over famous Jewish restaurants and created a branded experience featuring our mischievous owl mascot along with custom napkins, bags, wax paper, and signage. Then, we invited everyone to swing by and enjoy a free bagel on us. The catch? You had to order in Yiddish with the phrase “ken ikh hubn a beygl mit shmirkeyz?”
As people learned to say the Yiddish phrase, they discovered there was one word they already knew, “beygl” or “bagel.”
Describe the strategy
You’re more likely to learn a language if you already know a little. And while many people believe Yiddish is no longer relevant in modern times, we discovered millions already speak some of the language every time they order a bagel. Because bagel is Yiddish for bagel. Our strategy was to show the audience they already knew at least one Yiddish word and inspire them to learn even more.
To reach those in the U.S. with an existing connection to the language through family and friends or a personal interest in the culture, we partnered with iconic bagel shops across the country in cities with large Jewish populations. Instead of traditional paid media, we spent half our budget on freshly baked bagels and half on custom-designed materials for each deli. Then, we used this buzzworthy activation to gain attention through social, owned media, and the press.
Describe the execution
By turning an endangered language into a new currency, Duolingo got thousands of people speaking Yiddish in a single day.
The “Yiddish for Bagel” activation took place at several iconic delis across the U.S. on April 6th, 2021. For each deli experience, we designed contextual signage featuring our mischievous owl mascot and directions on how to say the Yiddish phrase. Then, we created custom napkins, bags, and wax paper with other Yiddish words to wrap the bagels.
Next, we invited our audience to participate through geo-targeted organic social posts from Duolingo and our partners as well. The press picked up the promotion announcement and amplified it through numerous articles. Soon, TV crews showed up to cover the story and drove crowds of hungry fans to the activation.
This stunt sparked a conversation in real life and online—helping us acquire over 350,000 sign ups with $0 spent on paid media.
List the results
- 350,000 sign ups for the new Yiddish course
- 1.4 billion earned media impressions
- Increased total number of potential Yiddish speakers worldwide by 58%
- Trending topic on Twitter
- National and global TV coverage
- Already in the United States there are more Yiddish learners on Duolingo than there are native speakers
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