Brand Experience and Activation > Brand Experience & Activation: Sectors
McCANN SPAIN , Madrid / FREDA / 2021
Overview
Credits
Why is this work relevant for Brand Experience & Activation?
Gender representation in the period care industry is unfair. This is affecting how trans men and non-binary persons are experiencing periods often with shame and fear for their own safety. Cycle by Freda was determined to change that.
Background
The needs of transgender and non-binary are poorly understood by the period care industry and society. The Lancet* suggest a prevalence of 0.3%-0.5% of transgender in the general population - 23.4 M and 39 M of the world population, with roughly 60% of this as trans men (i.e. approximately 16 M).
They deal with discrimination, facing a polarized understanding of what it means to be a person who bleeds. The gender representation codes and the lack of inclusivity in the period care category make trans men and non-binary relive the trauma of transition and shame every time they have their period.
The agency’s idea was to create a disruptive new product designed to address the lack of inclusivity in the category. We found the perfect partner, Freda, a company that fights period inequity and believes that access to period care is a basic human right.
Describe the creative idea
To deliver a total brand experience, we knew we needed to revolutionize the way people engage with the category, so the agency idea was to create a new range of products: CYCLE. Period care designed for everyone.
With a minimalistic and neutral design signifying a radical break from the industry assumptions about periods, CYCLE is free from plastics, pollutants, and preconceptions. With careful consideration about packaging, Cycle is designed to take all those who menstruate into consideration, regardless of how they identify or their circumstances.
Describe the strategy
Freda’s differentiation strategy is to fight period inequity.
New Freda research** revealed that half of adults who have ever menstruated admit having experienced a lack of period inclusivity. This result drastically increases amongst trans men and non-binary.
The period care industry has always been highly gendered and almost exclusively focused on women, making trans men and non-binary feel shame, fear and question themselves every time they buy period products.
With Cycle we wanted to break with the category conventions and launch a product that opposed the assumptions about periods.
1. Reframe the societal narrative around periods - women are not the only gender that needs access to period care
2. Create positive impact on the acceptance and well-being of the transgender and non-binary community.
3. Spark meaningful conversation about the importance of period inclusivity and by extension of period inequity in for all walks of life.
Describe the execution
With Cycle we crafted a new product range and a radically new experience. For the naming, we used something simple, universal, without connotations, beyond the health and biological symbols of menstruation. The logo, a perfect circle cut by a line, symbolizes the breakup with the conventions about periods of the industry and the society. Also is identified with the biological monthly phenomenon.
The packaging is minimalistic and gender-neutral, eschewing category tropes of feminine messaging and imagery. On the back of each pack there is a quote from the trans and non-binary community about period inclusivity.
The products are available for purchase in a safe online environment, the pads and packs are recyclable and biodegradable and can be safely disposed in regular bins.
We produced a video series in which our ambassadors Kenny Ethan Jones, Jamie Raines and Siufung Law recounted stories of what a product like Cycle means to them.
List the results
Freda’s sales, and donations, have increased 27% while receiving widespread acclaim from the LGBTQI+ community and beyond. The e-commerce website grew 60% with visits and orders from 95 countries including places like Iran and Iraq.
The campaign has achieved a combined organic reach of 135 million and was covered by major titles like Glamour UK, Forbes, Metro, Trend Hunter, HypeBae, Yahoo News, Refinery 29, Metro and more***. With 0€ media investment the launch video amassed +150,000 views only on Instagram, with a 98% positive sentiment.
The idea inspired organic partnerships: hotel chains - Hilton Seychelles, Retreat Palm Dubai, Citizen M London - are partnering with Freda to offer free Cycle products for their guests. Fortismere School in London are introducing the study of the Cycle campaign in their curricula. Finally, The English National Opera are partnering with Freda to offer Cycle products at their location.
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