Brand Experience and Activation > Brand Experience & Activation: Sectors

REFUGEE LUXURIES

OGILVY JAPAN, Tokyo / REFUGEES INTERNATIONAL JAPAN / 2019

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Overview

Credits

Overview

Why is this work relevant for Brand Experience & Activation?

‘Refugee Luxuries’ is an idea rooted in Brand Experience and Activation as it transformed the auction at Refugees International Japan’s 40th anniversary gala into an experience that clearly communicated and executed RIJ’s mission.

Everyday items that are true luxuries for refugees were carefully selected and packaged in bespoke boxes with a specially-designed logo, infusing a sense of exclusivity. At the RIJ gala, the ‘Refugee Luxuries’ were placed on auction among actual luxury pieces. The unexpected activation immediately engaged the audience, producing results beyond RIJ’s expectations.

Background

Japan is a country with relatively low awareness of the refugee plight. The refugee crisis is seen as a distant problem and rarely makes the news. Last year only 8 people were granted asylum in Japan out of 6,000 applications.

To fund its projects worldwide, RIJ, amongst its many other activities, holds an annual gala attended by some of Tokyo’s elite. This year marked the 40th anniversary of the RIJ event and our briefing was to create an activation that would bring home the issue that 2.6 million refugees are currently living in camps worldwide without regular access to life’s daily necessities. Additionally, we aimed to create an experience that would raise further funds for RIJ’s activities around the world.

Describe the creative idea

To highlight how the everyday items we take for granted are actually luxuries for 2.6 million refugees living in camps worldwide, we created a luxury brand—'Refugee Luxuries'. We placed a toothbrush, a bar of soap, a bottle of water and a sanitary pad in bespoke packaging with a brand image inspired by the world’s most iconic high-end brands. Hijacking Refugee International's annual gala, the beautifully packaged items were integrated into the auction at the evening’s main event to the surprise of all those invited.

Describe the strategy

The target audience were those people already in attendance and, as such, already knew of the main troubles that refugees face. However, the campaign aimed to bring to light some of the more underlying problems for refugees that trigger or lead to the bigger issues. With the audience already having a solid perception of RIJ as a brand the Refugee Luxuries was crafted with a unique logo, to ensure the tone played to the message and expressed luxury.

Describe the execution

‘Refugee Luxuries’ were a unique, one time run costing 3,000 yen per unit. The fully packaged items were presented at RIJ’s annually gala auction on the 8th of March, 2019 at the Hilton Shinjuku. The event was attended by 200 of Tokyo’s most affluent residents. With a reserve price of 10,000 yen each, reaching an average winning bid of 40,000 yen, a figure that further highlighted the exclusivity of these one-of-a-kind items and the issue at hand.

List the results

Refugee Luxuries raised 10,000 times the real market value of the items auctioned, and enabled Refugees International Japan to deliver thousands of these everyday necessities directly to refugees with the monies received. Executive Director Jane Best called the effort the single most successful auction RIJ has ever executed.

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