The creative idea for the campaign was a 30 day countdown to the release of the single by means of countdown content disseminated every day solely through the social media channels of our client leading up to the release. Each day, we would commission a close friend, colleague, collaborator, or influencer who had been an important part of our client's story to create a piece of content signifying the amount of days left until the single release. Creative freedom for the content would be left to the individual contributing; it could be a picture, video, song, dance etc and these would be sent to our client and team and disseminated on our client's social channels for publishing.

The execution began with the initial radio host where the campaign was announced creating a video and picture indicating 30 days to release. Every day our client and team would request a new person to participate in the content creation and we would publish on our social channels for that day. We originally intended to publish 30 pieces of content signifying each day with a different participant. However, as the campaign grew, we were receiving multiples of content from so many sources that it became a movement where we were posting 3 or 4 different pieces of content with different influencers each day. This culminated into about 3x the amount of anticipated content approaching nearly 90 different posts and 77 different celebrities all conveying the message of the single release to their respective audiences.

The outcome was spectacular. The social impact on Twitter alone reached 547.9M impressions, 68.5M engagements at an engagement rate of 12.3%, our hashtag had 9.5M retweets, 503K replies, 10.3M favorites. Total tweets for #WhatDoYouMean: 8.5M and days countdown #XDAYS: 6.8M for a total of 37.5M tweets. Instagram analytics for the campaign saw 123M engagements, 1.8M comments, and 121 million likes. The resulting impact on the single was undeniable. The song broke the global record for most Spotify streams in one week with over 41 million streams. It immediately shot to #1 in over 75 countries on iTunes, eventually reaching 90. It was Justin’s first #1

on the Billboard Hot 100 the first week of release, first #1 on the Top 40 Pop Songs airplay chart. #1 in his native Canada, and became his first #1 UK national chart hit as well.

This single release campaign demonstrates how a message can be conveyed to a broad audience in an ever-changing media and entertainment landscape. In music, we are seeing audiences becoming more and more segmented as consumers become inundated with new channels, formats, and voices all vying for their attention. What we hoped to accomplish in this campaign was to transcend those parameters and perceived boundaries to communicate our message to a truly global audience and capture their attention. The fluidity of execution and content dissemination along with an extremely unique viral component delivered amazing results.

The strategy was to engage and include the audiences of every entertainment figure and friend that had been a large part of our client's career and unite them under one message for the month. By inviting these exterior relationships of our client that were prominent figures in various arenas of entertainment (celebrity, sport, personality) to participate and create content for the campaign, we were able to engage and convey our message to their respective audiences that were largely outside the parameters of our clients'. Instead of focusing on a single engaged consumer audience, we focused on reaching as many people as possible that were either touched by our client or one of the many collaborators in the campaign to spread awareness for the single release.

Our situation was to formulate the task of releasing the comeback music single for a global recording artist who had taken a roughly three year hiatus from the promotion cycle and for all intents and purposes had fallen out of approval in the public eye. Our objective was to not only promote a music single, but use the campaign alongside it to serve as a reintroduction for the client and a pivotal point in both this artists's image and career. Our objectives where to reach as many people possible worldwide with the news of the coming single and to specifically transcend the boundaries of the already established fanbase to deliver the message in a truly global fashion.