Cannes Lions

Chinese New Year – The Bucket

TBWA\MEDIA ARTS LAB, Los Angeles / APPLE / 2019

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Overview

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Overview

Background

In recent years, Apple has been losing its luster in China. Local competitors and their offerings have started to overtake Apple’s long-held innovation leadership. Compounding the issue is the wave of nationalism that has engulfed China as the country became a global economic powerhouse. The result? A growing and unprecedented “anti-Apple” sentiment in China. With the US government’s continued threats of a trade war and playing a role in the arrest of Huawei’s CFO in Canada, conditions for Apple is unlikely to improve on its own in the short-term.

Apple had to demonstrate that even though it’s an American company, it’s very much a global brand. One that understands its global consumers and their respective cultures, particularly in China—an extremely important market for Apple. It needed to turn the tide and re-build brand affinity during its most challenging time ever in this country.

Idea

A celebration of parents’ love through the lens of iPhone.

Directed by China’s beloved Jia Zhangke, shot entirely on iPhone XS, this is a story about a young man’s journey back to the city after the CNY celebrations come to an end.

While other brands tackle the arrival of a CNY reunion, this emotional film focuses on the departure and the mixed feelings surrounding that moment: excitement for the return to the city; guilt for leaving their parent(s) behind.

The bucket of eggs represents something so common yet fragile, and the addition of sand is a touch that’s easily taken for granted—just like a mother’s love.

The film aimed to inspire viewers to treasure and celebrate their parents’ love by way of food care packages and showcasing it on social media.

Strategy

Apple has a relationship crisis with the Chinese, due mainly to the wave of nationalism. It needed to demonstrate that it understands China with CNY as the platform. China’s rapid development attracted a lot of young people to work in the cities which meant that the only time that families see each other is during CNY.

However, the widening gap between urban and rural areas caused their lives to diverge. As such, Apple delivered its unique POV: no matter how different we become, humanity will always reconnect us.

Towards the end of CNY, many parents extend their love with an overzealous gifting of food. Many kids would post photos of their overloaded luggage to complain. Apple tapped into this topical cultural tension and changed the conversation. What used to be a burdensome joke became love and pride. Thus bridging the gap between generations and celebrating the love of Chinese parents.

Execution

Mirroring a typical film promotion campaign, it began with a teaser campaign on January 21 to drive consumer intrigue: a 15 second trailer all three of China’s biggest digital video platforms (Tencent, Youku, iQiyi), and a nationwide OOH blast in the form of movie posters.

On January 25, Director Jia Zhangke met members of the media at the Wangfujing Apple Store in Beijing for the film’s premiere, an hour before it went live.

Launch ads ran on TV, Cinema, TVO and various digital video platforms to push traffic to the campaign ecosystem. Additionally, it was promoted at Apple Stores, Apple Authorized Resellers, and on AppStore/Apple Music/iTunes. On social, posts of the CNY campaign were released on the official WeChat handle.

Outcome

With just the movie poster teaser launch, the intriguing film title The Bucket resonated immediately and became a buzzword, triggering various wild guesses on social as people were curious to find out what was inside the bucket.

As soon as The Bucket was revealed, it sparked visceral connection due to the strong insight. The film blew up all over the internet with 138M organic views in total. Even more impressive was that in additional to the national and top cities’ news coverage, including ones from official state media, Apple was able to connect at the grass-roots level and gained local news coverage in lower-tier regions, a first for the brand, bringing about awareness and business potential in those regions.

Young adults generated huge amount of organic UGC content across multiple social platforms, turning the campaign’s endline into a hot topic #LeaveNoTasteofHomeBehind which achieved 1.7 Billion total views on Douyin/TikTok.

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