Sustainable Development Goals > People

SECOND CHANCES

CASANOVA//McCANN, Costa Mesa / DONATE LIFE CALIFORNIA / 2019

Awards:

Silver Cannes Lions
CampaignCampaign(opens in a new tab)
Presentation Image
Case Film

Overview

Credits

Overview

Background

There is a dire need for organ donors with over 114,000 people desperately waiting for the transplants that would give them a second chance to live. For each person who does register as an organ donor, they are potentially helping eight people in need. That said: In spite of having the greatest number of licensed drivers in the country, California also has the lowest percentage of registered organ donors. This is particularly strange since 95% of Americans support the idea of organ donation, but less than half actually go ahead and register to receive the “pink dot” on their licenses to indicate that they are a donor.

Describe the cultural/social/political/environmental climate in your region and the significance of your campaign within this context

Organ donation is the ultimate gift a human can give, but only half of Americans register to become a donor despite 95% believing in its importance. To counter this, Second Chances was created to reward an organ donor’s generosity. The way it works: Police officers give donors — indicated as such on their drivers licenses — a “Second Chance Ticket” (A warning instead of an actual ticket) on account of the donor giving someone else a second chance on life. This program motivated others to become donors, and it’s motivating police across the world to save more lives by adopting Second Chances.

Describe the creative idea

People proudly display differently colored buttons, ribbons, and pins to show their support for various causes, but organ donation is different since the only identifiable sign of support is a tiny pink dot on the front of one’s driver’s license. This doesn’t seem sufficient since that one pink dot has the capacity to save up to eight separate lives for every willing donor, and — with over 114,000 people waiting for an organ transplant — the need for donors is critical. Through Second Chances, we saw an opportunity to bring that tiny pink dot out of hiding as a thank-you to those who have registered to donate while simultaneously encouraging others to do the same.

Describe the strategy

To motivate more people to become organ donors, we chose drivers licenses as our key engagement vehicle since 95% of organ donor registrations are made while applying for or renewing one’s driver’s license. Our strategy was to take a universal moment of anxiety: Getting pulled over for a traffic infraction (“License and registration, please”), and transform it into a moment of acknowledgment and gratitude. By utilizing our police partners as both the facilitators and promoters of the Second Chances program, we earned media attention among the general population that wouldn’t have been possible otherwise. Additionally, we developed a Second Chances toolkit so other police forces could adopt the program and spread our message through the best practices.

Describe the execution

The last thing any driver wants to hear is “License and registration, please,” and — using the Second Chances program to kick off National Organ Donation Awareness Month — we used this otherwise stressful moment as an opportunity to give drivers a second chance as a thank-you for their willingness to give others a second chance at life. Working with three California police departments, drivers were pulled over for minor traffic violations, but — instead of receiving an infraction — registered donors were handed a “Second Chance Ticket” and praised for their willingness to give others a second chance at life. A toolkit was made available on secondchancesdonor.org to make it easy for other police departments to implement the Second Chances program and support this great cause.

Describe the results/impact

- In the month the campaign launched, California registered 110,609 new donors— a 38% increase from the year prior.

- More than 3,000,000 free impressions.

- Other police departments adopted the program for their own use. As of today, Beverly Hills, Anaheim, and New York State are taking steps to join the original pilot cities and make this an annually reoccurring program.

More Entries from Good Health and Well-being in Sustainable Development Goals

24 items

Grand Prix Cannes Lions
THE LION'S SHARE

Partnerships for the Goals

THE LION'S SHARE

MARS, CLEMENGER BBDO MELBOURNE

(opens in a new tab)

More Entries from CASANOVA//McCANN

24 items

Gold Cannes Lions
SECOND CHANCES

Not-for-profit / Charity / Government

SECOND CHANCES

DONATE LIFE CALIFORNIA, CASANOVA//McCANN

(opens in a new tab)