Titanium > Titanium and Integrated
ISOBAR BRAZIL, Sao Paulo / SKY / 2015
Overview
Credits
BriefExplanation
TItanium.
CampaignDescription
Never before in history has TV produced so much good content. With so much stuff to watch, how can SKY, a satellite broadcast service, help people to find the shows on TV that they are really going to enjoy?
So, we've created a smarter way to watch TV.
Sky Tip is a browser extension that gives you suggestions on what to watch on TV based on what you are browsing on the internet in real time. Your interests on the web become your personalized TV program schedule.
In an innovative way, we have 145 TV channels plus more than 3.5k hours of daily programs following each of our clients.
Effectiveness
With Sky Tip the brand was able to deliver an intelligent solution that creates interaction with their customers and help the company innovate to stay ahead of its competitors. From the pay-per-view and packages upgrades suggestions the new service also help to improve the ARPU (average revenue per user) in a much more efficient way.
It’s an innovative idea that combines marketing and technology to show how a brand can be present and relevant through non-traditional ways in the digital world.
Implementation
To promote the new service for we used all proprietary media: The company website (+4MM monthly visitors), social media (+6MM total followers) and the entire mailing base.
Then, from the SKY website or the Chrome Web Store users can easily install the extension on their browser and then sync it to their SKY account.
At each site they browse, it uses sophisticated algorithms to track keywords and searches for matches in SKY program schedule in real time.
They can record or buy programs directly from their browser to watch later on TV at home.
Relevancy
Sky knows that the way people consume content is changing dramatically with the internet and believes that to stay relevant the brand needs to use intelligent services to be seen less as a distributor and more like a curator of content.
Sky Tip is a brand new service, free and ready to be used by more than 5MM SKY clients. It’s a powerful tool for branding and have an important role in customer loyalty.
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