Brand Experience and Activation > Use of Promo & Activation

LOTUS T5

OGILVYONE, London / IBM / 2011

Awards:

Shortlisted Cannes Lions
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Overview

Credits

Overview

ClientBriefOrObjective

People thought that Lotus was just an email program. They didn’t know that it could actually connect multiple sources of live data. We wanted to change this perception and get business people to make it part of their IT strategy.

We knew the audience was a tough one to crack, so we had to do something out of the out of the ordinary, somewhere we could catch their attention.

So we decided to do more than just tell the audience about Lotus’ data connecting capabilities - we decided to stage a live event to show them. From there they would be driven to the Lotus website, where they could download a trackable widget.

Effectiveness

The activity made Lotus a talking point amongst potential customers. It went from being thought of as a tired email system, to a clever and dynamic program that could help your businesses work more effectively.

During the period that the event was live, visits to the website rose by an exceptional 300%. From there our Lotus Wimbledon widget was installed by over 1,800 people, creating new leads at 656 different companies.

Implementation

We took over Heathrow’s Terminal 5 departure lounge for the two weeks of the Wimbledon Tennis Championships.

Then to promote Lotus’ live data connecting capabilities, we took live scores from Wimbledon and live air traffic control data from Heathrow, then mashed it up with tennis players’ nationalities to create live, customised updates for passengers.

The updates looked just like the official airport ones and over 300 of them appeared on all 73 digital airport screens - transforming the departure lounge for the whole of Wimbledon fortnight.The live event was supported by a Wimbledon widget that delivered live scores to Lotus browsers.

Relevancy

The promotion had to take place somewhere the audience had time to dwell – an airport departure lounge was perfect.

And, by using data that people were actually interested in, we made a potentially dry topic surprising, engaging, witty and, most importantly, useful. While the subtle design meant the promotion seamlessly integrated into the airport environment, resulting in a more prolonged interest and observation.

It was the first time that this type of data fusing had ever been attempted, creating a buzz and making it a perfect match for IBM's innovative reputation. The work also promoted IBM’s special relationship with Wimbledon.

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