The solution was to perform a stunt where we wanted to demonstrate an exceptional manoeuvring with a trailer in reverse at high speed – showing the benefit of the product a little bit exaggerated. This became online films posted on Facebook and YouTube - and later TVCs.

We split a car in two and built a trailer around it. The walls were see-through plexiglass covered with transparent foil, so that the driver could look out, but no one could look in. And then we let the trailer tow the Passat. This became online films.

Claim: Volkswagen Trailer Assist. Backing up with a trailer will be this easy. Well, almost.

The campaign reached the following results in a country with 5 million people:

• We created a Facebook reach of more than 55 million

• The behind-the scenes film had 41 million views on Facebook

• 1.100.000 liked it

• 696.000 shared it

• 130.000 commented it

• The stunt and films were described in more than 250 online articles in more than 46 countries with more than 396 million potential readers.

And most importantly:

The following month the Passat (with Trailer Assist) sales were up 15%.

The campaign was a promotion for new innovations (Trailer Assist) directed towards activating the target group on social media and create sale of the new Passat.

In the Norwegian market the majority of family cars are sold with a trailer hitch. Passat estate is segment leader, and most of them are equipped with this device.

The target audience was adult men with a family and the need for a roomy car, which often also means from time to time a need of a trailer.

We also build on one basic insight:

Most people find it difficult to reverse with a trailer and hate to do it.

A system that will help them out will obviously create attention.

Since social media to a large degree is about entertainment, and surprising videos always create a large number of viewers and involvement we decided to move along that path.

This gave us the communication strategy and the idea for the campaign.

One of Volkswagens main strategic objectives is to increase the perception of Volkswagen as an innovative brand in the volume market segment. In the area of new technology and innovations the premium brands traditionally are better positioned, but among the volume brands Volkswagen want to be the #1.

The launch of the new Passat was somewhat a challenge, as the design was not indicating this was a completely new car.

Advanced driving assist systems, though, are main features in the new Passat including Trailer Assist. The optional Trailer Assist steers automatically while the driver is still responsible for gear shifting, acceleration and braking.

Many moths after the launch of the new Passat still very few had heard about Trailer Assist. We had to something extra ordinary.